Senior Category Operations Manager (Dig&IT)
UK Visa Sponsorship Analytics
Occupation Type
IT managers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£55,000
(£28.21 per hour)
Occupation rate applies
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Description
Are you looking for a role where you can lead a team, shape digital procurement delivery, and make a real difference across the NHS and wider public sector?
In this role, you’ll join us as a Senior Category Operations Manager within our IT and Digital category. You’ll be part of a supportive and collaborative team culture, and work closely with a Principal Category Operations Manager and Digital Accreditation Leads. You’ll provide structure and guidance across projects, support framework development, and help drive operational excellence.
You’ll relish the challenge of managing the delivery of our frameworks throughout the lifecycle and providing high quality business partnering across the two sub-teams: Infrastructure and Digital Applications & Services (DAS). With your track record, skills, and determination, you'll deliver a highly professional and responsive client service approach, making a tangible difference to everyone touched by the healthcare system and wider public sector services.
As this is a hybrid role, you'll work remotely but travel to our Salford office once a month for team collaboration, meetings or training. There will also be the occasional travel to client sites, conferences and exhibitions.
What you'll be doing:
In this role, you’ll join us as a Senior Category Operations Manager within our IT and Digital category. You’ll be part of a supportive and collaborative team culture, and work closely with a Principal Category Operations Manager and Digital Accreditation Leads. You’ll provide structure and guidance across projects, support framework development, and help drive operational excellence.
You’ll relish the challenge of managing the delivery of our frameworks throughout the lifecycle and providing high quality business partnering across the two sub-teams: Infrastructure and Digital Applications & Services (DAS). With your track record, skills, and determination, you'll deliver a highly professional and responsive client service approach, making a tangible difference to everyone touched by the healthcare system and wider public sector services.
As this is a hybrid role, you'll work remotely but travel to our Salford office once a month for team collaboration, meetings or training. There will also be the occasional travel to client sites, conferences and exhibitions.
What you'll be doing:
- Leading the operational delivery of IT and Digital category frameworks, ensuring structure, quality and efficiency across the lifecycle.
- Managing project and programme plans, identifying risks early and ensuring smooth delivery.
- Embedding Digital Spend Controls into frameworks and maintaining alignment with the latest digital policies.
- Designing reporting and MI tools to support effective team and framework performance.
- Providing strategic guidance on tender development and supporting procurement plans through expert insight.
- Leading and supporting a team including a PCOM, Digital Accreditation Leads and a shared pool of Category Buyers.
- Strong experience leading procurement or commercial delivery teams.
- Ability to manage complex programmes and influence key stakeholders.
- Solid understanding of public procurement regulations and digital policy and digital accreditation requirements.
- Capability to analyse and interpret data to identify improvement opportunities.
- A proactive approach to continuous improvement and process optimisation.
- Experience developing and guiding team capability and supporting others’ growth.
- Developing, maintaining, and managing professional relationships across internal and external stakeholders
- The ability to manage complexity. Leading multiple programs and developing collaborative relationship management regimes with key NHS and public sector suppliers.
- Experience working within NHS, wider public sector or digital procurement environments.
Employment Type: Full-time, Permanent.
Location: Anywhere (Salford office attendance once per month).
Security Clearance Level: DBS.
Internal Recruiter: Rachel.
Salary: Up to £60,000. (Depending on experience and development needs).
Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension and flexible benefit package.
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams’ expertise, in-depth understanding of the NHS, and commitment to service excellence.
We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level.
Would you like to join us on our journey?
We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level.
Would you like to join us on our journey?
We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.