Senior Cloud Infrastructure Engineer

About the role

Our business services IT team consists of talented people in over 12 locations. Joining us means becoming an integral part of providing the infrastructure that allows us to thrive as an offshore law firm.

The Senior Cloud Infrastructure Engineer is a hands-on technical leadership role, working closely with the CTO to define and deliver the firm’s infrastructure strategy. The successful candidate will assume day-to-day ownership of the firm’s infrastructure estate, enabling the current CTO to transition into a strategic and architectural design capacity. With a clear mandate to migrate from on-premise legacy systems to a cloud-first model, this role demands both the practical expertise to manage existing environments and the vision to drive a modern, secure, and scalable infrastructure forward.

Responsibilities

• Systems monitoring, administration and troubleshooting performance of the firm’s IT infrastructure
• Supporting the server infrastructure and development environments
• Working with Microsoft technologies (Active Directory, Exchange, Microsoft 365, Azure)
• Managing virtualised environments (Broadcom VMware Cloud Foundation / vSphere)
• Supporting backup, disaster recovery, and business continuity solutions
• Implementing and maintaining network and security infrastructure
• Maintaining and upgrading on-premise Microsoft SQL Servers is desirable
• Troubleshooting infrastructure incidents and escalations
• Supporting hybrid cloud and on-premises environments
• Ensuring system reliability, security, and compliance
• Coordinating issues and resolutions with the rest of the infrastructure team
• Alerting the IT Support team to any service availability issues and providing regular updates
• Acknowledging and responding to assigned tickets in the infrastructure queue
• Installing new server hardware and other IT infrastructure plus software upgrades

Requirements

• A minimum of 10 years’ experience in an infrastructure engineering or senior systems administration role, ideally within professional services i.e. legal services
• Demonstrated experience with Broadcom VMware Cloud Foundation and vSphere, including the ability to manage, optimise, and troubleshoot on-premise virtualised environments
• Strong working knowledge of Microsoft Azure, including IaaS, PaaS, Azure networking, and Azure-based storage, with hands-on experience planning and executing cloud migration programmes from on-premise infrastructure
• Extensive experience with Microsoft 365, Exchange Online, and Entra ID, including hybrid identity, conditional access, and single sign-on, with familiarity in transitioning from legacy identity platforms such as Workspace One Access
• Solid understanding of on-premise Active Directory, Group Policy, DNS, and DHCP, and the ability to manage hybrid environments during the transition to cloud-native services
• Experience with Cisco, Meraki, and Ubiquiti UniFi networking environments, including switching, routing, wireless, and site-to-site connectivity
• Experience configuring and managing Sophos firewalls, including SD-WAN, intrusion prevention, and web filtering policies
• Familiarity with Microsoft Sentinel (SIEM) and Microsoft Defender for Endpoint for security monitoring, threat detection, and incident response
• Familiarity with infrastructure and application monitoring tools, such as Auvik or WhatsUp Gold for network monitoring and Datadog for cloud application performance

Desirable

• Working knowledge of Microsoft SQL Server administration and maintenance
• Understanding of compliance frameworks relevant to legal and professional services, in particular ISO 27001 and SOC 2, with experience implementing and maintaining technical controls to satisfy audit and certification requirements
• Microsoft Azure Solutions Architect and Microsoft 365 certifications