Senior Commercial Operations Manager

Position Overview

We are seeking a commercially astute and strategically minded Senior Commercial Operations Manager for our EMEA region to help scale and professionalise our commercial execution capability as the business continues to grow

.
This high-impact, newly created role sits at the intersection of business development, commercial strategy, pricing, contracting, and financial governance. The successful candidate will play a critical role in shaping enterprise deal structures, supporting complex RFP processes, formalising commercial playbooks, and strengthening governance across the deal lifecycl

e.
Working closely with the VP, Sales Operations & Commercial Execution and cross-functional stakeholders including Sales, FP&A, Legal, Marketing, Development, Delivery and Operations, this individual will support end-to-end commercial execution while helping to build the frameworks, processes and standards that underpin sustainable grow

th.
Over time, the role will evolve into a subject matter expert position within commercial execution, with increasing ownership of complex deal workstreams and enterprise-level commercial initiati

ves.
Key Responsibil

ities
Business Development Enab

• lementPartner with marketing, sales, product, design, and operations teams to support prospecting, customer diversification efforts and enterprise engagement initia
• tives.Support the development of high-quality marketing materials, site briefs and executive-level presentations aligned to a One VDC app
• roach.Contribute to the commercial narrative and positioning of potential opportunities, ensuring alignment between customer requirements and VDC’s strategic and operational capabil

ities.
Enterprise Deal Execution & Commercial Stru

• cturingSupport and lead commercial workstreams across the enterprise deal lifecycle, from RFP response and proposal development through negotiation and contract exe
• cution.Collaborate with Sales, FP&A, Solutions Engineering, development and delivery leads to develop, iterate and refine robust business cases, supporting decision making and bringing together commercial objectives, capital deployment, development timelines and deal
• risks.Guide commercial structuring decisions, including recurring vs non-recurring revenue models, indexation mechanics, lease terms, and financial sensiti

ements.
Commercial Governance & Process Arch

• itectureSupport the design, documentation, and continuous improvement of commercial processes, playbooks and approval frameworks acro
• ss EMEA.Drive adoption of commercial governance standards and tooling through enablement, training materials, and cross-functional al
• ignment.Serve as a key point of contact for commercial execution best practices, supporting consistent application of standards acros

s deals.
Lease Agreements & Contract St

• ructuringSupport the review and coordination of customer-facing lease agreements and commercial contracts, identifying key commercial considerations and governance requ
• irements.Partner with Legal to interpret contractual positions, commercial risk allocation, and structural terms, ensuring alignment with approved deal pa
• rameters.Produce and maintain clear commercial summaries, matrices and internal approval documentation post-s

rotocols.
Reporting & Commercia

• l InsightsDesign and maintain reporting frameworks to track key commercial KPIs and contractual obligations (pricing structures, lease terms, indexation, late penalties, reservations, RFS dat
• es, etc.).Provide actionable insights to enable informed decision-making across the commercial org
• anisation.Support pipeline governance and visibility through collaboration with Sales Operations an

d Finance.
Process & Systems O

• ptimisationSupport the adoption and optimisation of CRM, leasing, finance and commercial tooling
• platforms.Champion data integrity and quality across commercial systems to ensure reliable reporting and

governance.
Cross-Functional C

• ollaborationPartner closely with regional and global marketing, sales, product, legal, finance and operations teams to align commercial strategy an
• d execution.Operate confidently within a matrixed organisation, fostering transparency, alignment and accountability acros

s functions.
Qualifications &am

• p; ExperienceBachelor’s degree in business administration, Finance, Legal, Economics, or a related field; MBA or professional accounting qualificati
• on preferred.8+ years’ experience in commercial strategy, enterprise deal execution, contract structuring, or commercial oper
• ations roles.Demonstrated experience supporting large, multi-stakeholder enterprise deals within RFP-driven or structured sales
• environments.Exposure to technology, data centres, telecommunications, infrastructure, financial services or other capital-intensiv
• e industries.Fluency in English; additional EMEA languages are

an advantage.
Skills &a

• mp; AttributesStrong financial acumen with experience building or interpreting commercial models and pricing
• methodologies.Sound understanding of enterprise contract mechanics, including recurring and non-recurring revenue structures, SLAs, penalties, indexation and governan
• ce frameworks.Excellent documentation, communication, and presentation skills, with the ability to build structured commercial materials from fir