Senior Consumer Protection & Product Governance Manager
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (43.0%).
Occupation Type
Sales accounts and business development managers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£55,200
(£28.31 per hour)
Occupation rate applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
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Description
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
Job Description
More about our mission and what we offer.
Our Product Compliance & Risk (“PC&R”) team sits at the centre of Wise’s product development function, supporting our cross-functional teams in delivering exceptional financial products for our customers while ensuring they’re compliant by design.
We’re seeking a highly motivated, customer-centric and proactive individual to lead on UK Consumer Protection regulations, particularly the Consumer Duty, and Product Governance. We’re looking for candidates with direct experience implementing and operating a Consumer Duty framework.
Your Mission
You’ll own Consumer Protection, Consumer Duty, and Product Governance within our first line Product Risk and Compliance team, covering Wise’s UK entities. You’ll be responsible for running our framework to comply with our regulatory obligations in the UK related to consumer protection, customer care and conduct. Most importantly, you’ll work directly with Product and Servicing teams to tangibly improve customer outcomes.
Key Responsibilities
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
Job Description
More about our mission and what we offer.
Our Product Compliance & Risk (“PC&R”) team sits at the centre of Wise’s product development function, supporting our cross-functional teams in delivering exceptional financial products for our customers while ensuring they’re compliant by design.
We’re seeking a highly motivated, customer-centric and proactive individual to lead on UK Consumer Protection regulations, particularly the Consumer Duty, and Product Governance. We’re looking for candidates with direct experience implementing and operating a Consumer Duty framework.
Your Mission
You’ll own Consumer Protection, Consumer Duty, and Product Governance within our first line Product Risk and Compliance team, covering Wise’s UK entities. You’ll be responsible for running our framework to comply with our regulatory obligations in the UK related to consumer protection, customer care and conduct. Most importantly, you’ll work directly with Product and Servicing teams to tangibly improve customer outcomes.
Key Responsibilities
- Understand and assess the full set of regulatory requirements related to UK Consumer Protection, with a primary focus on the Consumer Duty, and ensure robust Product Governance across our products.
- Understand the broader regulatory framework applicable to the provision of payments, e-money and retail investment services.
- You’ve got strong experience with regulatory analysis and risk management. You deeply understand how to target resources on impactful activities that will make a tangible difference to customers.
- You understand payments and retail investment products and the customer journeys associated with them.
- You’re able to operate primarily independently with limited guidance, and you’re not afraid to roll your ideas out quickly and convince others to follow along behind you.
- You understand the bigger picture, are analytical, and can quickly assess, break down and prioritise problems / opportunities.
- Strong communicator who’s comfortable working with stakeholders in multiple teams and building relationships.
- You’re comfortable navigating ambiguity and have the ability to exercise sound judgment and decision-making abilities.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.