Senior DAQ Classifier

CompanyMedicines and Healthcare products Regulatory Agency

LocationLondon, England, United Kingdom

Posted At3/10/2026

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Occupation Type

Weighers, graders and sorters

Occupation Code Skill LevelIneligible

Sponsorship EligibilityIneligible for Sponsorship

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Description

Job Description

We are currently looking for a Senior DAQ Classifier to join our Authorisation Lifecycle Function within the HQA group.

This vacancy is open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.

This role requires candidates to hold Security Check (SC) clearance or be willing to obtain it. SC - Guidance Pack for Applicants - GOV.UK

This is a full-time opportunity, on a permanent basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU.

Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.

We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly.

Who are we?

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.

The objective of the Healthcare Quality and Access portfolio is to drive quality and critically appraise benefits and risks to inform robust decisions on healthcare access including accelerated access pathways. It will do this by bringing together a fusion of our capabilities across both medicines and medical devices to enable licensing and market access, as well as ensuring compliance with regulations and standards.

The Authorisation Lifecycle function will realise efficiencies by centralising and automating high volume low complexity tasks. This function will become the enabling engine room, central to delivery of the frontline HQA portfolio.

What’s the role?

Working closely with the Delivery Lead to ensure service level and legislative targets are met.
Provide expertise with work procedures and processes across all work areas and specialist knowledge with some complex procedures such as variations, new MAA, Manufacturing and WDA(H) Licences, Export Certificates, Import Notifications and eSubmission formats and requirements.
Ensure that regulatory guidelines are followed in checking the validity of applications received .

Key Responsibilities

Support the delivery of three core activities; to cover activities required for DAQ unit to function
Fully comply with SOPs and Unit guides in completion of daily activities, highlighting any issues or concerns to fellow Senior Classifier(s) and/or Delivery Lead as they arise.
Work with DAQ operational managers in identifying process issues and solutions.
Support the project work of the unit by participating in meetings and championing DAQ commitment to continuous improvement

Who are we looking for?

Our successful candidate will demonstrate the following.

Mentor and train staff within the unit to help ensure performance and quality standards are met.
Supporting colleagues in Validating and processing regulatory submissions and reference supporting documentation for medical product and process licensing applications.
Liaise with applicants and assessment colleagues to address and resolve validation issues or inadequate documentation.
Establish a thorough knowledge of regulatory procedures National, European and International.
Utilising this knowledge to validate product and process licence applications as well as contributing to process and system development.

Person Specification

Method of assessment: A=Application, T=Test, I=Interview, P=Presentation

Behaviour Criteria

Changing and Improving - Work with others to identify areas for improvement and simplify processes to use fewer resources. Use technology where possible to increase efficiency. Encourage ideas for change from a wide range of sources. Clearly explain the reasons for change to colleagues and how to implement them, supporting staff with different needs to adapt to change. Encourage an environment where colleagues know that they can challenge decisions and issues safely. Take managed risks by fully considering the varied impacts changes could have on the diverse range of end users. (A, I)
Making Effective Decisions - Understand own level of responsibility and empower others to make decisions where appropriate. Analyse and use a range of relevant, credible information from internal and external sources to support decisions. Invite challenge and where appropriate involve others in decision making. Display confidence when making difficult decisions, even if they prove to be unpopular. Consult with others to ensure the potential impacts on end users have been considered. Present strong recommendations in a timely manner outlining the consideration of other options, costs, benefits and risks. (A, I)
Managing a Quality Service - Develop, implement, maintain and review systems and services to ensure delivery of professional excellence. Work with stakeholders to set priorities, objectives and timescales. Successfully deliver high quality outcomes that meet the customer’s needs and gives value for money. Identify risks and resolve issues efficiently. Involve a diverse range of colleagues, stakeholders and delivery partners in developing suggestions for improvements. Establish ways to find and respond to feedback from customers about the services provided. (A, I)
Delivering at Pace - Show a positive approach to keeping the whole team’s efforts focused on the top priorities. Promote a culture of following the appropriate procedures to ensure results are achieved on time whilst still enabling innovation. Ensure the most appropriate resources are available for colleagues to use to do their job effectively. Regularly monitor your own and team’s work against milestones ensuring individual needs are considered when setting tasks. Act promptly to reassess workloads and priorities when there are conflicting demands to maintain performance. Allow individuals the space and authority to meet objectives, providing additional support where necessary, whilst keeping overall responsibility. (A, I)

Working Together - Encourage joined up team work within own team and across other groups. Establish professional relationships with a range of stakeholders. Collaborate with these to share information, resources and support. Invest time to develop a common focus and genuine positive team spirit where colleagues feel valued and respect one another. Actively seek and consider input of people from diverse backgrounds and perspectives. (A, I)

Experience Criteria

Good working knowledge and interpretation of the regulatory procedures of at least two of the major submission types processed by DAQ, a sound understanding of the principles of good information management and the willingness to maintain existing knowledge and develop knowledge of new regulatory areas. (I)
A deep knowledge and extensive understanding of all regulatory procedures undertaken by the unit, particularly those requiring scientific understanding such as new MAA, Process Licencing and variation procedures. (I)
Proven organisational skills and ability to work to deadlines in a pressurised, target driven environment, whilst maintaining high standards of quality. (I)
Demonstrate knowledge and interpretation of the regulatory procedures surrounding the licensing of medicinal products in the UK and Europe . (I)

Technical Criteria

Good working knowledge and interpretation of the regulatory procedures of at least two of the major submission types processed by DAQ, a sound understanding of the principles of good information management and the willingness to maintain existing knowledge and develop knowledge of new regulatory areas. (I)
Demonstrates excellent verbal and written communication skills with proven ability to communicate complex information which is often scientific in nature, confidently and diplomatically across the range of external and internal stakeholders and the interpersonal skills to work effectively as part of a team and with people of differently levels of seniority and disciplines. (I)

Graduate with Life Science or other relevant degree with experience of the information management of regulatory submissions or extensive experience of the information management of regulatory submissions with a deep understanding of pharmaceutical regulatory licensing requirements developed in previous roles and able to demonstrate the potential and basic scientific knowledge to develop in the scientific area. (I)

Good working knowledge of eCTD format and Validation tools. (I)

Strengths Criteria

Focused (I)
Challenger (I)
Team Player (I)
Problem Solver (I)

If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification!

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The Selection Process

We use the Civil Service Success Profiles to assess our candidates, find out more here .

Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application.
Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.

In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria of candidates having a Graduate with Life Science or other relevant degree with experience of the information management of regulatory submissions or extensive experience of the information management of regulatory submissions with a deep understanding of pharmaceutical regulatory licensing requirements developed in previous roles and able to demonstrate the potential and basic scientific knowledge to develop in the scientific area.

Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description.

Use of AI in Job Applications

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

If you require any disability related adjustments at any point during the process, please contact careers@mhra.gov.uk as soon as possible.

Closing date: 17 th March 2026

Shortlisting date: from 18 th March 2026

Interview date: from 23 rd March 2026

If you need assistance applying for this role or have any other questions, please contact careers@mhra.gov.uk

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here .

Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks .

Role

Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include:

Laboratory-based roles working directly with known pathogens

Maintenance roles, particularly those required to work in laboratory settings

Roles that involve visiting other establishments where vaccination is required

Roles required to travel overseas where specific vaccination may be required.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here .

Individuals appointed on level transfer will retain their existing salary and are responsible for ensuring they fully understand the financial implications of any potential move and the impact (if any) on their terms. If an individual is in any doubt, they should seek clarification before accepting a job offer.

Staff joining on promotion will receive up to a 10% increase of their current basic salary, or the pay band minimum, whichever is the greater.

The individual will not retain any allowances paid by the former department/Agency, unless there are special circumstances, such as a reserved right to those allowances on transfer.

Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact careers@mhra.gov.uk .

In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact careers@mhra.gov.uk

If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk

info@csc.gov.uk

Civil Service Commission

Room G/8

1 Horse Guards Road

London

SW1A 2HQ

About Us

ABOUT US

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.

The agency is made up of c.1300 staff working across two main centres and peripatetically across the UK and abroad.

The agency consists of Corporate, Digital & Technology, Enablement, Healthcare Quality & Access, Partnerships, Safety & Surveillance and Scientific Research & Innovation.