Senior Digital Delivery Manager
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Job Summary
Taking responsibility for leading the safe and effective delivery of highly complex technology change to a national critical application and associated technology, you will oversee the entire software delivery lifecycle from discovery through to delivery into the live environment. The technology change you manage will be the vehicle through which the blood technology modernisation journey is realised that ultimately will future proof the UK blood supply chain.
As a delivery lead you will hold a strategic and pivotal role. You will take leading responsibility for managing delivery budgets, a team of delivery managers and acting as the key point of contact for managing any delivery risks, issues and decisions. You will work closely to support the senior delivery lead to ensure the product centre is able to plan, schedule and deliver the change required to realise the modernisation journey. You will also have the opportunity to embed a standardised approach to delivery management and establish a culture of continuous improvement within the team.
With the product centre you will have the opportunity to make a real impact by forming part of the delivery community of practice, where you will have the opportunity to contribute to best practice as well as learn and develop through collaborating with peers throughout the organisation.
Main duties of the job
Responsibilities
In this role you will be responsible as part of the blood technology product centre for the effective and safe delivery of complex and high-risk technology change to national critical applications as part of the Organ Tissue Donation and Transplantation (OTDT) product centre. Your responsibilities will include:
- Delivery and performance of the team to progress work and deliver to a high standard, ensuring everyone is clear on the plan on track and working together effectively
- Management and delivery of agile projects or releases, to deliver a specific product, service or transformation via a multi-disciplinary, highly skilled team, including third-party contracted technology providers, to time, cost and quality.
- Defining project needs and shape these into a planned, iterative schedule to enable resource to be appropriately allocated.
- Removing obstacles for the development team, lead a continual planning process overseeing the delivery of all tasks and assigned releases.
- Working across the product lifecycle to deliver effective change (discovery to live) actively managing and addressing all risks, issues and dependencies and their associated mitigations
About You
Experience and Knowledge
- Experience of leading and managing traditional and agile delivery teams across the product lifecycle
- Experience of leading complex technology projects , motivating multi-disciplinary teams, including working with various governance and assurance bodies
- Understand the environment, prioritising the most important or highest value tasks, managing complex internal and external dependencies
- Remove blockers or impediments that affect plans and can develop a plan for difficult situations, ensuring teams plan appropriately for their own capacity, providing delivery confidence
- Experience of building successful delivery teams and managing third-party contracted supplier relationships
- Knowledge of traditional and agile planning and delivery practices, Government Digital and NHS Service Standards and the wider industry
Qualifications And Training
- Educated to Masters level or equivalent demonstrable knowledge and experience.
- Recognised qualifications in agile and traditional project and delivery management methodology e.g. Agile Project Management, PRINCE2, Certified Scrum Master or equivalent experience in agile project management and digital delivery
- Demonstrates commitment to own continued professional development (CPD)
Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.
About Us
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
What We Offer
- NHSBT promotes flexible working opportunities where the role will allow.
- 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years.
- NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
- We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
To learn more, please see our recruitment profile, which provides a summary of the job description and person specification. This can be accessed via the link below, or by clicking ‘Apply’ if you are viewing this advert on another site
This vacancy will close at 23:59 on 24 March 2026.
Interviews are anticipated to be held week commencing 13 April 2026.
For informal enquiries please contact Alex Crosby - Senior Delivery Lead via email at alex.crosby@nhsbt.nhs.uk