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ABOUT REFY
We are simplifying beauty. We’re committed to creating products and a community that inspire you to be your most confident self.
You’ll be part of a team that leads with authenticity and is empowered to shape the way we operate, creating an environment that reflects our shared values and aspirations.
We’re always vegan, cruelty and fragrance free and proud to be Leaping Bunny certified. Join us on an exciting journey to cut through an overwhelming market and create products and world-first formulas, that give our customers what they need and want simplified.
Acknowledged by The Sunday Times Best Places to Work 2024.
THE ROLE
We’re looking for an experienced, commercially minded Senior E-commerce Manager to lead and scale REFY’s global direct-to-consumer business. Owning full accountability for the DTC P&L, this role will define and deliver our Shopify-led e-commerce and omni-channel strategy, with a clear focus on international growth, trading performance and best-in-class customer experience.
You’ll be responsible for the end-to-end performance of REFY’s online stores across multiple regions, overseeing trading, merchandising, on-site education, content and technical delivery to drive revenue, margin and profitability. Working closely with cross-functional teams and external partners, you’ll ensure our DTC ecosystem is scalable, insight-led and continuously optimised.
This is a senior, hands-on role suited to someone who blends strong commercial and analytical thinking with deep Shopify expertise, thrives in a fast-paced scale-up environment, and is passionate about building seamless, inspiring online journeys that convert, retain and grow REFY’s global community.
KEY RESPONSIBILITIES
Skills, Knowledge And Experience
OUR BENEFITS PACKAGE
WHAT MAKES US 'REFY'
Aspirational Yet Understated: We are an aspirational brand and workforce that pushes boundaries and disrupts the market in an understated way.
Community First: We prioritise community and collaboration.
Lead Don't Follow: We champion innovation and initiative, creating an environment where people are empowered to lead and bring ideas to the table.
Live. Laugh. Love: We believe in fostering a positive and enjoyable work environment, promoting a healthy work-life balance and encouraging laughter and love along the way.
Your Most Confident Self: We believe in empowering our team members to bring their most confident and authentic selves to work.
REFY are committed to fostering a workplace culture that embraces diversity and promotes inclusion. We are committed to providing equal opportunities for all employees, workers and job applicants regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, or pregnancy. Our goal is to create an environment where everyone feels confident and empowered to lead with their ideas and contribute a unique perspective.