Senior Engagement and Training Coordinator - IT Services -107056 - Grade 8
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Occupation Type
Other vocational and industrial trainers
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Job Description
Position Details
IT Services
Location: University of Birmingham, Edgbaston, Birmingham UK
Full time starting salary is normally in the range £47,389 to £56,535 with potential progression once in post to £63,606
Grade: 8
Full Time, Fixed Term contract up to March 2031
Closing date: 12th April 2026
Our offer to you
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from al
Position Details
IT Services
Location: University of Birmingham, Edgbaston, Birmingham UK
Full time starting salary is normally in the range £47,389 to £56,535 with potential progression once in post to £63,606
Grade: 8
Full Time, Fixed Term contract up to March 2031
Closing date: 12th April 2026
Our offer to you
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from al
l backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.
Find out more about the benefits of working for the University of Birmingham
Background
The University of Birmingham is a global institution working within a diverse and vibrant City, offering an inspiring education to our students, and undertaking critically important research. We are a place of open, critical thinking, and the creation, sharing and dissemination of knowledge. Professional Services put students at the heart of all they do and enable an exceptional educational experience. They provide outstanding support to our researchers and help the University to grow its influence regionally, nationally, and globally. They ensure the University’s resources are used wisely, manage and improve the infrastructure which sits at the heart of the institution, and support decisions to be made quickly and based on sound evidence. Our Birmingham Professional programme operates across the University, supporting colleagues to network and collaborate, offering opportunities to learn and develop, contributing to the delivery of the University’s objectives, and helping everyone to understand the broader context within which we work.
Department Overview
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.
Find out more about the benefits of working for the University of Birmingham
Background
The University of Birmingham is a global institution working within a diverse and vibrant City, offering an inspiring education to our students, and undertaking critically important research. We are a place of open, critical thinking, and the creation, sharing and dissemination of knowledge. Professional Services put students at the heart of all they do and enable an exceptional educational experience. They provide outstanding support to our researchers and help the University to grow its influence regionally, nationally, and globally. They ensure the University’s resources are used wisely, manage and improve the infrastructure which sits at the heart of the institution, and support decisions to be made quickly and based on sound evidence. Our Birmingham Professional programme operates across the University, supporting colleagues to network and collaborate, offering opportunities to learn and develop, contributing to the delivery of the University’s objectives, and helping everyone to understand the broader context within which we work.
Department Overview
Central IT Services at the University of Birmingham use complex, large-scale architectures based on Unix, Linux, Windows and cloud technologies, coupled with advanced storage solutions. These need to be configured and maintained to the highest possible standards of reliability, performance and quality. Business continuity and high service levels are demanded equally for mission-critical research services as well as for those relied on for teaching, learning and administration.
Advanced Research Computing (ARC) builds and runs (or buys-in) a range of specialist services for researchers, collectively known as BEAR (Birmingham Environment for Academic Research). Aimed at all disciplines, BEAR covers an increasingly broad spectrum of needs, ranging from the traditional HPC through storage and archiving solutions to collaboration and analytics tools. ARC also delivers Baskerville; a leading GPU accelerated National Compute Resource (NCR) and supports researchers using specialist regional and national services. Together with the national supercomputer ARCHER2 (Tier 1) and Birmingham’s own BEAR infrastructure, these supercomputers form a powerful resource for research.
The Researcher Engagement and Data Group (REDG) works in partnership with ARC’s Research Software Group and its Architecture, Infrastructure and Systems Group to provide a sector leading environment for computationally and data intensive research, catering for all academic disciplines at the University of Birmingham and to the wider UK research community.
Role Summary
Advanced Research Computing (ARC) builds and runs (or buys-in) a range of specialist services for researchers, collectively known as BEAR (Birmingham Environment for Academic Research). Aimed at all disciplines, BEAR covers an increasingly broad spectrum of needs, ranging from the traditional HPC through storage and archiving solutions to collaboration and analytics tools. ARC also delivers Baskerville; a leading GPU accelerated National Compute Resource (NCR) and supports researchers using specialist regional and national services. Together with the national supercomputer ARCHER2 (Tier 1) and Birmingham’s own BEAR infrastructure, these supercomputers form a powerful resource for research.
The Researcher Engagement and Data Group (REDG) works in partnership with ARC’s Research Software Group and its Architecture, Infrastructure and Systems Group to provide a sector leading environment for computationally and data intensive research, catering for all academic disciplines at the University of Birmingham and to the wider UK research community.
Role Summary
The Senior Engagement and Training Coordinator plays a central role in supporting BEAR services and national and Tier 2 resources operated by Birmingham. The post holder will join a small team of training coordinators, engagement, and research data management specialists within REDG, reporting to the REDG Group Leader.
This role will focus primarily on engagement and training around the Baskerville NCR, supporting a distributed community of researchers across the UK. At the same time, the post holder will join the team in supporting and building communities within the University. REDG’s role is to build relationships, maximising the take-up of the available services and ensuring diverse research areas can benefit from the service offerings by raising awareness, providing support and facilitating training, exploiting the expertise in the wider team. In relation to training, it is expected that this role will be focused on management and coordination, with the majority of the specialist training being delivered by Research Software Engineers from the Research Software Group.
Main duties
This role will focus primarily on engagement and training around the Baskerville NCR, supporting a distributed community of researchers across the UK. At the same time, the post holder will join the team in supporting and building communities within the University. REDG’s role is to build relationships, maximising the take-up of the available services and ensuring diverse research areas can benefit from the service offerings by raising awareness, providing support and facilitating training, exploiting the expertise in the wider team. In relation to training, it is expected that this role will be focused on management and coordination, with the majority of the specialist training being delivered by Research Software Engineers from the Research Software Group.
Main duties
- Lead and manage outreach around the NCR, contributing to internal outreach activities as required.
- Launch and showcase events across the UK research community
- Seminars and networking events, locally, regionally and nationally
- Coordination of challenge events or hackathons
- Encouraging best practices and the sharing of knowledge and or experience including through technology Special Interest Groups and
- The creation and curation of research case studies, and recognition through citations in publications to demonstrate the success of the service and return on UKRI’s investment (and to meet the requirements of the NCR grant).
- Educated to degree level or equivalent qualification, preferably in a subject with a strong data component. A higher degree may also be held. Where no equivalent qualification is held a proven track record of extensive and substantial work experience in a series of progressively more demanding and relevant roles will be required.
View our staff values and behaviours here
Use of AI in applications: We want to understand your genuine interest in the role and for the written elements of your application to accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.
We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life. We are committed to proactively addressing the barriers experienced by some groups in our community and are proud to hold Athena SWAN, Race Equality Charter and Disability Confident accreditations. We have an Equality Diversity and Inclusion Centre that focuses on continuously improving the University as a fair and inclusive place to work where everyone has the opportunity to succeed. We are also committed to sustainability, which is a key part of our strategy. You can find out more about our work to create a fairer university for everyone
on our website .