Contract type: Permanent
Location: Hatfield
Working hours per week: 40 hours
Level: Manager
Application Closing Date: 18th September 2025
About Us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value.
We’re
Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket,
ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind
Zoom by Ocado, our same-day grocery delivery service.
About The Team And The Role
Reporting to the Head of Commercial Finance, this role is a vital part of the commercial finance senior management team. The Senior Finance Manager will business partner the Buying Director for Fresh, driving a significant portion of Ocado Retail Limited (ORL) sales. Additionally, the role involves leading and developing a team of two Commercial Finance Managers and one Finance Analyst, while offering guidance and support to other Commercial Finance Managers and Finance Analysts within the broader trading finance team.
What You’ll Do
Strategic Financial Partnership: Providing daily financial leadership and challenge to business partners on pricing, promotions, and buying decisions. Co-piloting the commercial direction and outcomes for the business with the Trading Director and trading managers.
Performance Reporting & Analysis: Evaluating and enhancing existing weekly and monthly reporting to provide robust and insightful guidance to buyers and the leadership team on trading performance. Tracking agreed decisions and actions from weekly reporting through to completion.
Budgeting & Forecasting: Leading the buying budget and forecast process. Owning the overall forecasting process, focusing on accuracy improvements and understanding key trade drivers.
Supplier Negotiations: Supporting the buyers with annual business plans with suppliers to negotiate optimal deals for Ocado, then monitoring performance against targets and advising on course corrections.
Team Leadership & Development: Standardising processes and ways of working across all categories. In collaboration with the Senior Finance Manager for Ambient, developing and leading junior members of the wider commercial finance team.
Data Insight Collaboration: Being accountable for the commercial finance team's relationship with data insight colleagues, fostering strong and collaborative ways of working
Who You Are
- Qualified accountant with Strong academics
- Strong communication and influencing skills
- Strong Excel skills
- Highly numerate and analytical with a keen eye for detail that is deadline focused and goal oriented
- Able to demonstrate prior performance at a senior finance manager level
- Experience of business partnering with senior stakeholders
- Experience of grocery retail/FMCG is desirable but not essential
- Excellent communication skills and able to build relationships with key stakeholders, both internal & external to the business
- An organised individual that is able to function in a team environment
- An adaptable and responsive person that is open to change and suggestions
- Prepared to go the extra mile and ensure that the job is well done and not just completed
- Dedicated to detail, quality and accuracy
- Highly numerate and analytical with a keen eye for detail that is deadline focused and goal oriented
- Methodical, organised and responds quickly to change, whilst demonstrating a proactive approach
- Forges effective relationships across teams and external advisors easily
- Enthusiastic to learn
What’s In It For You
By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we get loads of great applications, and we really appreciate that so many people put the time and effort into applying. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.
Everyone’s welcome
We’re an equal opportunity employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.
