Senior Manager, Operational Resilience, Financial Services - Reputation, Risk, Crisis and Resilience

Connect to your Industry

Our clients are typically some of the largest and most influential organisations in Financial Services. They operate in an ever-changing environment characterised by uncertainty, where their reputational value is often determined by how they respond to disruption, risk and opportunity. Whether it be cyber threats, political and regulatory change or disruptive innovation, our clients need to navigate shocks, high impact events and change. Our leading Reputation, Risk, Crisis and Resilience (RRCR) team supports clients in this intellectually challenging context by helping them better plan for and build resilience to strategic risks, issues and incidents, and crises.

The RRCR team sits within our wider Cyber practice and is growing rapidly. As the largest team of resilience and crisis professionals in the UK, RRCR combines deep industry knowledge with both business advisory experience and significant technical expertise.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

You will have the opportunity to work with senior client executives and a wide range of functional teams across a broad range of sub-sectors within Financial Services, helping them build resilience to a diverse set of strategic, operational and technology risks.

Responsibilities for this role include:

• Supporting go-to-market and business development activity to grow account relationships and deliver commercial success
• Leading complex client engagements and delivery, including responsibility for contracts, budgets and junior team members

Connect to your skills and professional experience

We are looking for applicants with the following professional skills, competencies, and experience:

• The role requires an extensive knowledge of organisational resilience across several disciplines. This includes a thorough knowledge of related regulations and evolving thinking of regulators and bodies in the sector.
• An extensive knowledge of operational resilience and business continuity is essential. Applicants should have experience, ideally in large and complex financial services organisations, in some or all of the following resilience related disciplines, including but not necessarily limited to:
• Technology and digital resilience
• Third-party resilience

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Cyber

The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“The number of opportunities open to me here is amazing. Being able to create the career path I want, with the support to do that is really motivating.” - Lisa, Risk Advisory

“At Deloitte you’re surrounded by subject matter experts; industry experts, technology experts, and you can access that knowledge whenever you need to.” - Christian, Risk Advisory

Our hybrid working policy

You’ll be based in London or Manchester with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

For a full job description, please visit our online Deloitte Careers portal.