Senior Officer – Data and Planning

Job title: Senior Officer – Data and Planning

Location: Hybrid working – Birmingham office 1 day per week

Contract: Permanent

Hours: Full-time (37 hours per week)

Salary: £38,719 per annum

Grade: 11

Job Req: COMP55

The role:

Working for Compliance means translating regulation into action and making sure the industry understands and adheres to the legislation set out to protect the public’s interests. Working specifically within the Compliance Assurance team, you will focus on the development and maintenance of data reports and planning tools to inform a schedule of diverse activities, ensuring Compliance resources are deployed effectively, targeting areas of risk.

Our offer to you:

- Civil Service Pension, with 28.97% employer contribution

- 26 days’ holiday, rising to 29 days after two years’ service (pro rata)

- Holiday purchase scheme (option to buy up to five extra days’ annual leave)

- Flexible working & family friendly policies

- Ergonomic, fully accessible office, very close to Birmingham New Street Station

- Open, collaborative and people focused culture

Your responsibilities:

- It’s about planning: You will contribute to the development of a rolling plan of Compliance activity, and you will take responsibility for the day-to-day maintenance of the plan, ensuring it can flex to meet changing priorities and resource levels.

- It’s about Data: You will build reports and analyse operational data to identify themes and trends to inform risk-based planning. You will oversee and facilitate ongoing data quality and work closely with quality assurance colleagues to address issues.

- It’s about collaboration

- It’s about continuous improvement: You will use your insight to work with senior colleagues across Compliance to continuously review our approach to risk-based planning.

- It’s about making this a great place to work: You will role model our ways of working and ensure you are committed to working within and supporting an environment that embraces diversity and equality.

What we’re looking for:

Essential criteria:

- Experience of using Microsoft Projects and Planner to build and maintain planning schedules and track progress against plans

- Experience of using SQL and Power BI to build and maintain data sets which can be used to support risk-based planning decisions and inform reporting

- Ability to make evaluative judgements based on analysis of a diverse range of data, including outcomes, operational events and complaints data. You will have experience of identifying trends and patterns within data and be able to articulate those in a range of formats

- Capable of engaging with both internal and external stakeholders at different levels, with the ability to clearly communicate outcomes and recommendations to senior colleagues

Your application:

We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.

To apply for this position, please see the Gambling Commission careers website.

The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own), applications may be withdrawn, and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

The selection process for this vacancy will be comprised of a job-related test and an in-person interview consisting of competency and technical questions. To prepare for your interview, please familiarise yourself with the STAR technique for answering interview questions.

The closing date for this role is midnight on Sunday 17th May 2026.

Interviews are expected to be held week commencing 25th May 2026.

Please ensure you have the right to work in the UK before applying as we are unable to provide visa sponsorship.

Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.

About us:

The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.

We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issues licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.

We’re proud to have notable industry recognition, including the Regulatory Excellence Award from the International Association of Gaming Regulators (IAGR). This prestigious award recognised the Commission's international leadership in enhancing consumer protection through industry collaboration.

Please apply if you want to be part of an organisation that is a force for good!