Identify and secure new partner opportunities that strengthen the category offering and enhance the value available to members Use data, consumer insight and performance metrics to guide decision-making, identify growth opportunities and optimise partner performance across the category Collaborate closely with stakeholders across Commercial, Marketing, CRM, Product and Finance to deliver joined-up partner strategies and high-impact campaigns Oversee forecasting, performance reporting and sales pipeline visibility across the category, ensuring targets for revenue, acquisition and conversion are achieved
What You’ll Bring
- Strong experience in partnership or account management within a retail, marketplace, ecommerce, affiliate or tech environment
- Experience managing and mentoring team members, with the ability to support development and build a high-performing, collaborative team culture
- Strong commercial judgement, with confidence leading negotiations and shaping mutually beneficial partnership agreements
- A strategic and progressive mindset, comfortable challenging the status quo and identifying new ways to strengthen partner performance and category growth
- High data literacy, comfortable using insights and performance metrics to guide strategy, influence direction and uncover new opportunities
- A strong understanding of digital marketing, advertising or retail media environments, and how these can support partner growth and commercial outcomes
- Excellent relationship-building skills, with the ability to engage and influence senior internal and external stakeholders
Our Culture
Our mission is simple – make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It’s what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service.
We don’t just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special.
We’re committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve.
We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers – either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren’t able to offer fully remote working.
What We Offer