Senior Product Manager
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (54.0%).
Occupation Type
Sales accounts and business development managers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£55,200
(£28.31 per hour)
Occupation rate applies
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Description
Product Manager - Customer Portal Experience
Azets is an international business advisory group, with 9,000 local experts in 200+ locations across eight countries, backed by progressive technology. We are united by one clear purpose: to improve the lives of our clients, colleagues and communities, in a sustainable way.
Why this role exists?
Azets serves 100,000+ clients across the Nordics, UK, and Ireland through accounting, payroll, tax, and advisory services. Our customer platform is the digital front door to all of it: the place where SME owners check their numbers, HR managers register new employees, line managers approve time off, and employees view their payslips. Right now, that experience doesn’t match the quality of what our teams deliver. Information is spread across systems. Workflows feel disjointed. The mobile experience is underdeveloped. We’re hiring a Product Manager to fix this: to create a single, unified portal that brings together data and actions across every service line into something that feels fast, coherent, and genuinely useful. This is a high-visibility, high-complexity role. You’ll be aggregating information from multiple backend systems, serving a broad user base with very different needs, and coordinating across several product teams who all have a stake in what the portal shows. If you’re energised by making complex things feel simple, this is the job.
What You'll Own
Product strategy and roadmap for the custom
Azets is an international business advisory group, with 9,000 local experts in 200+ locations across eight countries, backed by progressive technology. We are united by one clear purpose: to improve the lives of our clients, colleagues and communities, in a sustainable way.
Why this role exists?
Azets serves 100,000+ clients across the Nordics, UK, and Ireland through accounting, payroll, tax, and advisory services. Our customer platform is the digital front door to all of it: the place where SME owners check their numbers, HR managers register new employees, line managers approve time off, and employees view their payslips. Right now, that experience doesn’t match the quality of what our teams deliver. Information is spread across systems. Workflows feel disjointed. The mobile experience is underdeveloped. We’re hiring a Product Manager to fix this: to create a single, unified portal that brings together data and actions across every service line into something that feels fast, coherent, and genuinely useful. This is a high-visibility, high-complexity role. You’ll be aggregating information from multiple backend systems, serving a broad user base with very different needs, and coordinating across several product teams who all have a stake in what the portal shows. If you’re energised by making complex things feel simple, this is the job.
What You'll Own
Product strategy and roadmap for the custom
er portal: the landing experience, cross-service navigation, unified dashboards, KPI views, and key action workflows. The mobile experience: giving clients meaningful, well-designed access to their data and tasks on the go. A measurable improvement in task success rate, time-to-complete, activation, and customer satisfaction across core portal workflows. A working model where discovery is continuous: research, prototypes, build, measure, iterate.
What You'll Do
Define the north-star portal experience: what customers see first, what they can do fast, and how we guide them to what matters. Drive cross-system unification: align stakeholders and teams to create one coherent experience despite multiple backends. Partner closely with your dedicated designer and engineering team to ship high-quality experiences with strong attention to performance, accessibility, and mobile-first patterns. Establish clear UX and product metrics, instrument events, and use both qualitative and quantitative data to prioritise improvements. Manage trade-offs across service lines; make decisions fast and make them visible. Engage directly with clients: from SME owners to payroll administrators to regular employees to validate problems and test solutions.
What Great Looks Like in 6–12 Months
What You'll Do
Define the north-star portal experience: what customers see first, what they can do fast, and how we guide them to what matters. Drive cross-system unification: align stakeholders and teams to create one coherent experience despite multiple backends. Partner closely with your dedicated designer and engineering team to ship high-quality experiences with strong attention to performance, accessibility, and mobile-first patterns. Establish clear UX and product metrics, instrument events, and use both qualitative and quantitative data to prioritise improvements. Manage trade-offs across service lines; make decisions fast and make them visible. Engage directly with clients: from SME owners to payroll administrators to regular employees to validate problems and test solutions.
What Great Looks Like in 6–12 Months
- Customers can complete the top portal tasks significantly faster, with fewer support tickets and less confusion.