GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.
Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!
Learn more about GovTech at tech.gov.sg.
We are Digital Society Products (DSP). We build tech for public good. Anchored in the Ministry of Culture, Community & Youth (MCCY) serving a Whole-of-Government mandate, we create solutions that solve real citizen problems and modernise public services.
We turn policy goals into working software. With a strong heritage in GovTech, our team has a long history of shipping national-scale digital products.
Our Portfolio Includes
- CulturePass: Democratising access to arts and culture for all Singaporeans.
- CrowdTaskSG: A crowdsourcing platform that empowers citizens to contribute to national policy and projects.
- Wireless Alert Alarm System: A critical safety net deployed in seniors' homes to provide immediate aid.
Who We Are Looking For
We believe the most critical phase of product development happens before a single line of code is written.
We are looking for a Discovery Product Manager to lead this upstream work for high-impact government projects. You will partner with policy teams to navigate ambiguity, de-risk investments and define the "What" and "Why" of the next generation of public services.
This is a strategic role that requires strong collaboration, a deep understanding of user and stakeholder needs and the ability to navigate public sector constraints while pushing for innovation and modernisation.
Your goal is to ensure we solve the right problems in the right way. By leading multi-disciplinary teams through problem framing, opportunity mapping and service envisioning, you will translate user needs into co-created concepts that are aligned, actionable and future-ready.
Note: This role focuses purely on achieving clarity. Once a direction is validated and actionable, you will hand it over to implementation teams for delivery.
What You Will Be Working On
Design Thinking: Solid understanding of design thinking principles and how to apply user research insights to product and service design.Stakeholder Management: Excellent communication skills with the ability to navigate bureaucracy and align senior leadership/C-suite.Collaboration: Able to facilitate cross-agency collaboration and navigate ambiguity to drive alignment.Technical Fluency: Familiarity with technology and system design principles and agile ways of working.
Bonus Points For
- Familiarity with government processes, digital service standards, procurement frameworks or data governance.
- Experience in public sector digital transformation or modernising large-scale legacy systems.
Why Join Us?
- Shape the National Agenda: Work upstream where the biggest decisions are made. The directions you define will become the roadmap for national services used by millions.
- Pure Product Thinking: Focus on the "Why" and "What" without getting bogged down in the daily grind of delivery and ticket management.
- A World-Class Team: Join a discovery squad with Design, Engineering and Policy working as one team.
- Tangible Impact: Continue the legacy of products like CulturePass and CrowdTaskSG, influencing how government services are imagined, not just implemented.
Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes.
We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.
Learn more about life inside GovTech at go.gov.sg/GovTechCareers.
Stay connected with us on social media at go.gov.sg/ConnectWithGovTech.