Senior Project and Events Manager - UK

Requirements

We're looking for a strategic and hands-on Senior Project Manager to join the UK Leadership Team and reporting to the GM directly to lead the end-to-end planning, coordination and operational delivery of key cross-functional strategic projects & events- spanning tech, commercial, VM, store design, marketing, retail, operations, and education- alongside major events, retail activations, and store openings across the UK, Pureplay, and Australia/New Zealand.

This is a pivotal role, acting as the senior go-to contact for all cross-functional projects in the region. You'll ensure brand standards and operational excellence are met, while driving integrated timelines, managing budgets, and creating process and project toolkits across Marketing, VM, Store Design, Retail Operations, and Commercial.

Beyond execution, you'll play a strategic advisory role, partnering with senior leadership to future-proof growth, processes and ways of working. You'll anticipate challenges, identify opportunities, and develop best-practice frameworks that enable scalability and efficiency across regional and global teams. Your ability to think ahead, shape timelines, resource planning, and advise SLT on long-term strategies will be critical to driving growth and resilience in the region.

Communication, collaboration, critical thinking and high attention to detail will be at the heart of everything you do. We're looking for someone with exceptional organisational skills, proven experience managing complex cross-functional projects, and a passion for the beauty industry.

CROSS-FUNCTIONAL PROJECTS{{{{:}}}}

• Lead Distribution & Operational Readiness{{{{:}}}} Act as the key gatekeeper for all upcoming distribution and CPA milestones. Manage critical timelines and decision points across functions, ensuring smooth internal and external reviews. Oversee operational readiness for new store openings and concessions, including supply chain and logistics coordination.

Facilitate Measurement & Reporting{{{{:}}}} Support in driving post-project and event reviews to capture learnings and implement improvements. Collaboratively collate key KPIS with stakeholders for each activation and operational project, and ensure clear process & accountability mapping.

Change Management & Communications{{{{:}}}} Own communication and integration for strategic initiatives such as tech upgrades, clienteling platforms, and SAP systems. Lead stakeholder engagement and ensure seamless regional adoption.

Promotional Calendar & Commercial Moments{{{{:}}}} Manage promotional timelines, including AOV drivers and key commercial events. Oversee sign-off processes and coordinate cross-functional kick-offs to ensure flawless execution.

Budget Governance{{{{:}}}} Own budget management processes across all functions, ensuring timely reviews, and approvals are met within given timeframes.

EVENT & ACTIVATION MANAGEMENT{{{{:}}}}

• Retail Conference & Showcase PM Leadership{{{{:}}}} Co-lead major retail conference and product showcase events, managing cross-functional CPAs, logistics, presenter coordination, content reviews, and approvals. Act as on-the-day production lead, directing timelines and team responsibilities.

Experiential Activations & Pop-Ups{{{{:}}}} Own CPAs, logistics, and approval timelines to deliver exceptional brand experiences. Act as on-the-day production lead, directing timelines and team responsibilities.

Charlotte & Team Tilbury PA Events{{{{:}}}} Lead planning and execution of Charlotte Tilbury (founder) PA events, managing CPAs, logistics, and approvals. Collaborate closely with global teams to ensure alignment, consistency & approvals.

REPORTING RELATIONSHIPS{{{{:}}}}

• Reporting directly into the GM of the region
• Dotted line to full regional SLT
• Member of UK/PP/ANZ Lead team
• Closely collaborates with full UK cross functional team
• Collaborates with the Global Marketing function
• Collaborates with Global Tech & Transformation teams
• No direct reports
  
  

Skills & Experience

• Proven experience in event management and retail operations within beauty, fashion, or luxury sectors.
• Previous senior project management experience
• Strong project management skills (tools like Asana, Monday.com).
• Financial acumen and governance discipline.