Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.

Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors.

Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Learn more at www.firstagency.com

What You Would Get To Do

The Senior Project Manager is responsible for supporting the client with their internal and/or client-facing events and conferences while consistently delivering exceptional service through excellent project management and creative solutions. This includes the management of all aspects of the event operation, from initial briefing to reconciliation, including but not limited to project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, gift selection, audio/visual needs, webcasts, staging, speaker selection, execution, reconciliation and so on.

There is a requirement for onsite events to travel domestically or abroad as required.

Your Contributions

Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity
Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting
Sourcing, negotiating and managing site selections, contract management for venues and suppliers

Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management

Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.)

Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders

Assist with the training of new joiners

Manage and mentor a team, which may include up to 5 direct reports. Management responsibilities, if applicable, include:

Managing vacation schedules for direct reports ensuring coverage for the client at all times including providing coverage when team members are out of the office on vacation or for an event
Oversee workload of the team ensuring day to day understanding of capacity/pressure points
Management of staffing assignments considering individual team members capacities and capabilities
Management of personal development reviews for direct reports
Lead and motivate direct reports, encouraging a productive and positive atmosphere

Work with the team to ensure adherence to the client’s standards of operation and policies; ensure compliance and risk guidelines are followed

Create and closely monitor value adds at every opportunity and demonstrate commercial awareness

Share knowledge of best practices, new suppliers, services and venues

Deepen relations with existing clients and maximize on all opportunities to generate new business

What We Are Looking For

8-10+ years’ Event Management experience, preferably in the financial services industry or a corporate environment

Advanced experience of events, conferences, meeting and production management, including but not limited to C-level executive dinners, cocktail receptions, meetings, recognition events, and sponsorships

Extensive experience with managing senior clients in planning and execution of events

Experience managing a team of employees is a plus, but not required as not all Senior Project Manager roles have management responsibilities

Strong proficiency working in Cvent

Strong proficiency with Microsoft Excel and Microsoft Office

Advanced project management skills with the ability to manage multiple projects simultaneously

Excellent written and oral communication skills

Extensive industry knowledge of new suppliers, venues, services, and best practices with active participation in the industry

Strong client management skills with the ability to influence and lead by example, fostering a positive environment

Strong team player, able to co-plan with colleagues and the client on large scale programs

Strong ability to create best practice and take on new initiatives independently

Client centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever changing demands and different client work styles

Motivated, self-starter, ability to take direction and work independently; ability to think innovatively

At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth

Private Medical Insurance with BUPA from day one
28 Days Annual Leave PLUS Bank Holidays
Personal Volunteer Day
20 Days of Sick Pay each Year
Enhanced Parental Leave (Maternity & Paternity)
Wellness Stipend
Complimentary access to Headspace, Rocket Lawyer & Maven

Life Insurance

Employee Assistance Program (EAP)

Cycle to Work Scheme

Season Ticket Loan

Mobile Phone Allowance

Pension Scheme Enhancements

Discretionary Bonus Structure

Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

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