Senior Project Manager-Oracle ERP-London
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (53.0%).
Occupation Type
Business and financial project management professionals
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£56,500
(£28.97 per hour)
Occupation rate applies
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Infosys. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Description
Role – Senior Project Manager
Technology – Oracle ERP
Location – UK
Business Unit – ORCALL
Compensation – Competitive (including bonus)
Role Description
The Service Delivery Manager is responsible for ensuring high quality, reliable IT services across the organisation, with specific accountability for Oracle E Business Suite (EBS), integrated third party applications, and legacy business systems. The role oversees service operations spanning the full Hire to Retire (H2R) business process lifecycle, ensuring all supporting systems, integrations, and workflows operate effectively and consistently.
The ideal candidate is a proactive leader with expertise in ITIL, Service Management, and service optimisation across complex application landscapes.
Responsibilities .
Technology – Oracle ERP
Location – UK
Business Unit – ORCALL
Compensation – Competitive (including bonus)
Role Description
The Service Delivery Manager is responsible for ensuring high quality, reliable IT services across the organisation, with specific accountability for Oracle E Business Suite (EBS), integrated third party applications, and legacy business systems. The role oversees service operations spanning the full Hire to Retire (H2R) business process lifecycle, ensuring all supporting systems, integrations, and workflows operate effectively and consistently.
The ideal candidate is a proactive leader with expertise in ITIL, Service Management, and service optimisation across complex application landscapes.
Responsibilities .
- Application & Business Process Service Delivery
- Oversee end‑to‑end service delivery for Oracle EBS/Fusion and Manage operations & support for third‑party applications and legacy systems that integrate into or complement Oracle EBS/Fusion.
- Own and manage ITSM functions including Incident, Problem, Change, Knowledge, Asset, and Request Management.
- Ensure SLAs and KPIs for application availability, performance, and support are consistently met.
- Lead major incident response for application and integration‑related outages or degradation.
- Implement observability, monitoring, automation, and data governance across systems and services.
- Communicate effectively with executive leadership on service health, risks, escalations, and improvement plans.
- Ensure high levels of customer satisfaction and drive continuous feedback loops.
- Lead transformation initiatives for Oracle EBS/Fusion operations, third‑party application optimisation, and modernisation of legacy systems.
- Serve as the Product Owner for ITSM systems (e.g., ServiceNow), ensuring process alignment and integration with application support environments.
- Govern application lifecycle, configuration, and data standards across Oracle EBS and connected systems.
- Ensure proper documentation, configuration management, and compliance of business-critical processes.
- Lead functional and technical support teams managing Oracle EBS, middleware, integrations, and legacy platforms.
- Provide coaching, guidance, and work direction to ensure high performance and strong service culture.
- Oversee resource planning, skills development, and team capability uplift.
- Should have a minimum of 10 years of experience, with strong expertise in Service Delivery Management and direct ownership of ERP/Application landscapes.
- Strong understanding of HR, Payroll, and end to end Hire to Retire process flows.
- Excellent communication, executive stakeholder management, and problem-solving skills.
- Should have excellent problem-solving skills
- Demonstrated leadership experience managing multi-disciplinary teams.
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
- High analytical skill
- High customer orientation
- High quality awareness
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.
Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”
“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”