Senior Research Manager (Primary) FTC

Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

The role

As a Senior Research Manager you will manage medium to large scale primary research projects, (both quantitative and qualitative). The role involves working with clients, internally and externally, to build relationships and deliver projects that drive actionable insights for our clients’ communications and business strategies.

This role will give you the opportunity to work on a variety of projects under the direction of a Vice President. This is an opportunity to work within a communications agency and expand your knowledge of how communications are brought to life and activated. At the same time, your projects will focus on larger issues impacting the environment our clients work in, whether this is understanding the impact of government legislation, tracking opinions and trends or segmenting the digital population. You will be part of an engaging, fast-paced environment, working with a dynamic and international team.

Key Responsibilities

• Managing medium to large scale primary projects from start to finish
• Survey design, sampling, fieldwork management, analysis and reporting
• Discussion guide design, interviewing and moderation
• Writing presentations, using visual storytelling
• Development of recommendations and key insights  
• Providing strategic and consultative guidance to the Edelman teams and our end clients 

Presenting to clients 

Client relationship management 

Supplier relationship management 

Project planning and internal resource management 

Proposal writing, including methodological design and costing 

Working on a number of different projects at the same time (normally in different subject areas and with different teams) 

Prioritising work to effectively deliver tasks against deadlines

Training junior members of the team and sharing knowledge when relevant 

Efficiently delegating tasks and setting clear goals for more junior team members 

 

Key Candidate Expectations

• College or university degree in business, communications, social or political science, statistics, mathematics, economics, etc., or equivalent work experience in a similar role.
• Previous experience in research (in an agency/research institute or in-house/client-side, etc.)
• Strong numeracy and analytical skills, with the ability to identify and clearly communicate patterns and research findings in a clear and succinct way
• Experience creating presentations using visual storytelling
• Experience presenting to clients and managing stakeholders’ relationships, both internal and external
• High degree of accuracy and attention to detail
• Strong project management skills, with the ability to manage medium to large scale projects from start to finish
• High level of organisation and time management skills with the ability to effectively prioritize tasks and respond to urgent requests
• Strong knowledge of the Microsoft Suite (Word, PowerPoint, Excel)
• Excellent verbal and written communication skills 
• An understanding of fundamental media & marketing principles
• An outgoing, ‘can do’ attitude with the ability to take responsibility for a variety of tasks
• A ‘team player’ who is willing to help colleagues whenever necessary

Desire to learn, and a proactive attitude to doing so

International research experience is a distinct advantage 

Experience within a brand, public relations or consumer marketing insights agency is an advantage 

Fluency in English is a must, fluency in other languages is an advantage 

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.