Senior Revenue Operations Manager (GTM Systems, AI & Automation)
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About Us
Insurance Insider is the premier data and intelligence business serving senior leaders across the global insurance and reinsurance markets. Having gained independence through a private equity deal in January 2025, we are on a journey to become the Bloomberg of insurance, and need a GTM function that matches up to our ambition.
Therefore, we are looking for a rev ops leader, reporting directly to the CRO, that can marry traditional rev ops and GTM engineering, owning GTM systems architecture and driving meaningful productivity gains through AI and automation.
The ideal candidate will bring fresh ideas and experience to continue to professionalize and optimize our systems and processes, uncovering business opportunities. They will also be happy to roll up their sleeves and execute on the plan, working alongside a small RevOps team, ultimately having ownership over sales team data governance. The role is very much focused on super-charging our per-seat subscription model to scale efficiently by strengthening our systems, automation, and data infrastructure.
Role Purpose
Having set a GTM systems roadmap with strong foundations in place, this role will be responsible for delivering that roadmap end-to-end, improving architecture and robustness around data accuracy, and evolving our lead-to-cash engine into a scalable, automation-driven revenue platform.
You will act as:
- Systems architect and execution owner
- Lead-to-cash process owner (new business + renewals)
- Internal GTM technology expert
- Manager of two Revenue Operations Analysts
- Primary liaison to our outsourced Salesforce administration partner
- Key support for CRO and Sales Leadership and cross functional business partnering with FP&A and Marketing
Key Responsibilities
- Own and optimise the full lead-to-cash lifecycle across Sales and Renewals
- Architect and refine GTM system interconnectivity (Salesforce, Salesloft, PowerBI, LinkedIn Sales Navigator, Hubspot, forecasting, reporting stack & enrichment tools)
GTM Tech Stack Ownership
This role must become the in-house expert across our commercial technology stack, ensuring we extract maximum ROI from our existing tools (below) and if appropriate making recommendations for additional tooling:
- Salesforce (system architecture, workflows, data model oversight)
- Salesloft (sequencing, activity capture, automation)
- LinkedIn Sales Navigator (account intelligence and CRM integration)
- ZoomInfo (data enrichment and intent workflows)
Success means moving from functional usage to optimised, integrated, automation-driven adoption.
AI & Automation Mandate
AI and automation are central to this role. You will be expected to:
- Identify repetitive manual tasks across the revenue lifecycle
- Design AI-supported workflows to improve speed and quality
- Embed automation into lead routing, renewals, enrichment, reporting, and sales execution
- Quantify productivity improvements and operational leverage
This is commercially driven AI adoption focused on measurable ROI.
What Success Looks Like (12 Months)
- GTM systems roadmap delivered with high-quality execution
- Clear architectural ownership of revenue systems
- Measurable 10–15% improvement in seller productivity
- Stronger renewal process discipline and forecasting accuracy
Compensation & Level
United Kingdom
- £85,000 – £95,000 base
- 10% bonus
United States
- $110,000 – $120,000 base
- 10% bonus
Designed as a pathway toward a future Head of Revenue Operations role as the business scales.