The Royal Society's mission is to recognise, promote and support excellence in science and to encourage the development and use of science for the benefit of humanity. To support its mission the Society hosts and organises a number of scientific, policy and other meetings and public events at its head office location at Carlton House Terrace in central London. The Society also operates a conferencing business managed by the Head of Conferencing which allows third parties to book events at the Royal Society.

The Senior Sales Executive is a member of the Conferencing team, and their role is to handle the sales process for external events taking place at the Royal Society. This involves answering all enquiries, providing proposals and quotations, logging all enquiries and following up with clients, carrying out site visits and issuing contracts and invoices. The objective of the role is to maximise sales while providing excellent customer service at all times.

Please note that we are unable to offer sponsorship for this role.

Reports to: Sales Manager

Line manages: NA

Pay band: C

Salary: £41,000 pa

Contract type: 14 months FTC

Hours: 35 with rota system in place to meet events schedule

Note: the individual will need to pick up Duty Manager shifts based on a rota system

Location: Carlton House Terrace, London, SW1Y 5AG plus the option for some hybrid remote working

Closing date for applications: 17 May 2026

Interviews will be held: 27 &28 May 2026

Key Responsibilities And TasksKey Responsibilities And Tasks

Key responsibilities and tasks

To be knowledgeable and enthusiastic about the Royal Society as a venue and to share that knowledge and enthusiasm with clients. This includes being able to talk confidently about the Society's rooms, layout potential, capacity, catering options, audio visual options and added value opportunities such as history of science tours.

To respond to all sales enquiries in a timely and professional manner.

To log and follow up event enquiries as per the set standards.

To build effective relationships with clients.

To carry out site visits with clients in a professional and effective manner.

To proactively come up with sales ideas to develop the Conference Services business.

To assist the Sales Manager in the marketing campaigns for the venue, including Kx client data import into the CRM, newsletters, online listings and by attending trade shows and showcases.

To work positively and enthusiastically with colleagues from all departments across the Royal Society.

Ensure standards of service are per Standard Operating Procedures and Service Level Agreements.

To work as part of a team and to support other members of the team with tasks as requested by the Head of Conferencing.

Be familiar with the health and safety of the premises including fire procedures.

Key Knowledge And Skills

List particular knowledge, skills, qualifications, experience required for role, consider whether essential or desirable.

Education / Qualifications / Knowledge / Interests

Educated to 'A' level or equivalent, or vocational diploma - Essential
Passion for or interest in science - Desirable

Experience

Sales and Events Coordinator/Executive roles in a hotel or conference venue - Essential
Assisted with implementing conferencing sales campaigns - Desirable
Assisted with ideas for marketing campaigns - Desirable

Skills

Sales training and experience - Essential
Use of IT systems for management information - Essential
Presentation skills - Essential
Knowledge of KxCatering Software - Desirable

Abilities

Able to meet deadlines under pressure, often balancing conflicting priorities - Essential
Able to deal confidently with high profile clients - Desirable

Personal qualities

Professional personal presentation - Essential
Distinctive and professional with a warm personality - Essential
Sales focus - motivated by achieving targets - Essential
Demonstrates pride and attention to detail in their work - Essential

Circumstances

Able to work in a non-smoking environment - Essential
Able to be flexible about working hours, including working evenings and weekends on occasion and travel between Royal Society premises - Essential

Pay Band C - Role Descriptor and Competencies

Self-management

Works unsupervised and can motivate self
Produces results under pressure
Can manage in stressful situations
Pushes for the best results

Working with others

Contributes ideas and identifies opportunities to work with others both within the team and across the organisation
Willing to provide feedback to sectional colleagues when requested
Produces succinct presentations and papers for senior colleagues
Understands when to seek senior advice on potentially delicate negotiations
Resource management Makes the best of internal/external resources and coordinates well with external partners to best meet the needs of the Society
Builds contingency into projects taking into account possible outside factors
Sets and monitors performance against quality and results orientated targets.
Focuses on both short and long-term goals

Critical thinking

Determines and clarifies the exact requirements of any situation
Checks information for accuracy and raises concerns if information is inaccurate
Extracts the key points succinctly, clearly and accurately

Puts forward suggestions for improvement concerning current processes or systems

Tries different ways of doing things to get the best results

Adaptability

Overcomes obstacles and is not deterred by setbacks; checks assumptions and first principles and works out alternative approaches
Reacts proactively to new challenges and works in a flexible manner to produce solutions
Provides feedback and participates in discussions surrounding new ideas approaches or projects

Managing people and relationships

Delegates effectively, setting clear expectations and authority
Monitors results and feedbacks to team on a regular basis
Recognises others' contributions and acknowledges their limits
Helps others to identify ways to improve their performance
Prioritises supervisory responsibilities and carries them out in a timely fashion
Understands and can identify client/stakeholder/staff needs and looks for opportunities to improve their experiences

Senior Sales & Events Executive

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