Senior Services Contracts Manager
UK Visa Sponsorship Analytics
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Nuclera is a venture-backed, founder-driven biotech company headquartered in Cambridge, UK with significant operations in Boston, USA. The company’s mission is to improve human health by making proteins accessible. We are beginning this mission through the launch of our eProtein Discovery™ platform. eProtein Discovery is a breakthrough protein expression, characterization, and purification technology, consisting of a lab-based benchtop instrument, cloud-based software and proprietary cartridges and consumables. The goal is to enable rapid protein access to life science researchers around the world.
About the role
Key responsibilities of this position include the following:
1. Contract Negotiation & Commercial Management of Lab Services
- Lead pricing discussions and commercial negotiations
- Negotiate:
- MSAs (Master Service Agreements)
- CDAs/NDAs
- Statements of Work
- Service agreements
- Vendor/service contracts
- Work closely with Key Account Managers, Service Fulfillment, Finance, Operations, and scientific teams
- Standardise and optimise the commercial contract workflow, including the creation and optimization of MSA, SOW, and pricing templates
- Act as the handshake between Commercial and Lab Services teams; proactively updating the resource plan as opportunities progress through the sales pipeline to ensure capacity alignment and seamless project handoffs
- Balance profitability with client relationship management
- Ensure compliance with regulatory and procurement requirements
2. Client Relationship Management
- Manage and build relationships with key accounts and renewals
- Drive repeat business and long-term partnerships
- Act as executive sponsor for major clients
- Maintain data integrity by using Salesforce to log client interactions, track contract progression, and maintain an accurate record of account health to support long-term partnerships, repeat business and funnel management
3. Proposal, Bid & RFP Management
- Lead proposal strategy and bid responses
- Coordinate technical/scientific inputs
- Develop tailored client solutions
- Manage timelines for complex bids
- Prepare commercial models and pricing structures