Senior Social Media Manager

Who are we?

A world where complexity is the only constant demands a new breed of company. Brave Bison is a different beast: a media, marketing and technology company purpose built for the digital era.

Our universe is made up of award-winning business arms Brave Bison, Engage, SocialChain and MTM. And we’re underpinned by leading marketing training practice, MiniMBA, as well as our very own social-first media network who deliver monthly views in the billions for some of the biggest channels in sport and entertainment across YouTube, Snap, Meta and TikTok.

We’re a global collective who live and breathe digital, working with some of the boldest brands in the world to capitalise on the complexity that defines the modern marketing landscape.

Our mission

New platforms, new behaviours, new audiences, new trends, new technologies, new regulations—our clients’ worlds get more complex daily. Their agency partnerships shouldn’t. It’s our job to cut through the chaos, make the complex simple and navigate a clear path to growth for them.

That’s why we make it our mission to capitalise on complexity

Our values

We’re a proudly diverse business comprised of deep specialists across social media, digital marketing and technology. Although our skills, backgrounds and beliefs may differ, we are united by four core shared values:

• Bold Curiosity
• We run at change and challenge convention because we love to push the boundaries of what the world thinks is possible. We champion discovery, go deep into our clients’ worlds and are always hungry to learn more about them, our specialisms and each other.
• Connected Clarity
• We are focused in our collaboration — joining the right dots between our clients, our partners and our herd of experts to deliver agile solutions at speed and scale. We set a shared ambition from the outset, are transparent at every stage and always strive to make the complex simple.
• Positive Encouragement.We want to make working with us the best part of someone’s day. We lift one other up, find the fun in the day to day and are committed to ensuring everyone belongs.

SocialChain

We are a collective designed for a modern world of digital-first marketing. A team of creatives, content creators, community builders, platform natives, tech innovators, and trend starters – perfectly balanced with talented and experienced marketing strategists, comms planners, client leaders and data specialists.

Together, we strengthen our clients’ SocialChains by building a stronger connection between people and their brand.

Overview

At SocialChain, we create work that moves at the speed of social. To make that happen, we need the right people on the right projects at the right time. That’s where you come in.

The Senior Social Media Manager is a leadership‑driven role at the heart of the agency’s Creative department. Your primary focus will be to lead, mentor, and develop the social team, ensuring they are empowered, supported, and equipped to deliver exceptional work. You will shape team culture, drive operational excellence, and ensure the smooth, high‑quality delivery of social activity across a portfolio of clients.

While team management is the core of this role, you will also bring strong social media expertise to guide strategic thinking, uphold creative standards, and ensure our outputs remain innovative, effective, and aligned with client objectives. Reporting into the Creative Director, you will contribute to setting the direction for the agency’s social offering and act as a senior advisor when needed.

This role requires strong people leadership, proven experience in managing multidisciplinary teams, and the ability to champion both performance and culture.

Key Responsibilities

Team Leadership & People Development

• Lead, manage, and mentor Social Media Managers and junior team members, ensuring clear growth paths, performance expectations, and ongoing professional development.
• Foster a collaborative, inclusive, and high-performing team culture built on trust, accountability, and creativity.
• Oversee day‑to‑day team operations, including resource planning, prioritisation, and workload management.
• Provide coaching, feedback, and support to help the team elevate their work and strengthen decision‑making.

Creative & Content Excellence

• Guide the creation of engaging, on-brand social activations across owned, earned, and paid media.
• Collaborate with creative and production teams to ensure best-in-class content is tailored for platform, audience, and objective.
• Bring new ideas and approaches to the table for campaigns, content franchises, creator collaborations, and always-on activities.
• Proactively identify real-time trends and reactive opportunities that align with client brand values.
• Provide high-level direction on content quality, ensuring it meets brand, creative, and platform-specific standards.
• Encourage new ideas for campaigns, content franchises, creator collaborations, and always‑on activity, guiding the team to push boundaries.
• Support the team in identifying real-time cultural and platform trends that can be leveraged within client work.

Client Management & Collaboration

• Act as a senior point of contact for escalations, providing clear solutions and direction when challenges arise.
• Support client meetings and presentations where leadership presence is required, while empowering the team to lead day-to-day interactions.
• Partner with Creative, Strategy, Client Service, Production, Talent, and Paid Media teams to ensure seamless integration and consistent delivery.

Performance & Innovation

• Support and oversee team on monitoring, analysing, and reporting on campaign and always-on performance, providing senior-level insights and optimisation plans.
• Promote a culture of effectiveness, helping the team use insight tools to improve strategy and optimisation.
• Stay ahead of emerging platforms, behaviours, and technologies, sharing relevant updates with the team and broader agency.
• Drive innovation across team processes, creative approaches, and social best practices.

Skills & Experience

Essential

• 5+ years of experience in social media within an agency or senior brand role.

Desirable

• Expertise in paid social management, optimisation, and measurement.
• Experience leading influencer and creator-driven campaigns.
• Familiarity with broader marketing principles, digital marketing techniques and creative strategy.

Key Attributes

• Strategic Leader: Demonstrates senior-level strategic thinking and thought leadership.
• Creative Advocate: Combines creativity with critical thinking and insight to deliver innovative campaigns.
• Collaborative: A natural leader and team player who inspires and drives collaboration.
• Results-Driven: Focused on delivering measurable outcomes and creating impact.

What you’ll get

Our people make us who we are, so to make sure we attract and retain the best and brightest in the industry, we offer an attractive benefits package.

But not only that, we are the UK’s first carbon neutral agency (a status we have held since 2018), with a serious commitment to monitoring and reducing the impact our work has on the planet across three core sustainability pillars of Greenhouse Gases, Waste & Recycling and Sustainable Consumption.

Then there’s a whole host of benefits – from discounted gym memberships and free eye tests to an employee pension scheme and enhanced maternity, paternity, and adoption package. Here’s a snapshot of just some of the benefits we think you might also like:

• Dynamic working:To keep that work-life harmony in check, we're flexible on where and when you work

Finally, we’re proud and committed to being an equal opportunity workplace, providing equal opportunities for all and treating all existing employees and all job applicants in the same way, regardless of their age, disability, gender, gender reassignment, race, religion or belief, sexual orientation, pregnancy and maternity status and marital & civil partnership status.