Senior Technical Account Manager

Job Description

The Senior Technical Account Manager plays a central role in managing all aspects of infrastructure delivery for significant clients. This position demands a dynamic leader who navigates technical problem-solving and delivery management with confidence and accountability. The TAM coordinates cross-functional teams, drives operational excellence through automation and analytics, and champions innovative technologies to deliver continuous value.

Key Duties Include

• Leading and developing high-performing teams to meet and exceed delivery standards.
• Establishing trusted advisor relationships with clients, understanding their technical goals, and advocating for their success.
• Addressing delivery issues and identifying opportunities for enhancement and efficiency.
• Implementing creative solutions to complex client needs and ensuring operational efficiencies throughout the process.
• Supporting revenue growth, organisational development, and capability building.
• Balancing immediate priorities with long-term strategies to ensure both short-term results and sustainable growth.
• Demonstrating outstanding communication and interpersonal abilities for effective client engagement and team mentorship.
  
  

The ideal candidate brings proven experience in complex account management for large-scale clients, a robust technical background, and exceptional problem-solving skills. They are committed to delivering outstanding results and building lasting partnerships while continually raising the bar for operational and strategic excellence.

Qualifications

• Over 8 years of senior leadership managing large, multidisciplinary teams in complex settings.
• Extensive experience in technical account management and strong technical skills.
• Strong financial leadership, including budget oversight and forecasting.
• Effective in reporting to senior stakeholders.

Expert at building executive client relationships and trusted partnerships.

Consistently drives innovation and operational excellence using modern technologies, lean methods, and automation.

Delivers immediate results and secures long-term goals.

Exceptional communicator and team builder.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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