Senior Technical Handler EL/PL
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (48.0%).
Occupation Type
Science, engineering and production technicians not elsewhere classified.
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Department: Claims Management
Location: Stoke
We’re seeking an experienced Senior Technical Claims Handler to join our specialist Casualty Claims team responsible for managing liability claims on behalf of a range of leading insurers. In this role, you’ll deliver a high‑quality, end‑to‑end claims service . Working in line with each insurer’s claims philosophy, you’ll proactively drive progress on a varied and often complex caseload, primarily involving claims valued above the £25,000 fast‑track limit. If you thrive on responsibility, enjoy investigative work, and are committed to delivering exceptional outcomes for clients and policyholders, this role offers a rewarding and challenging next step in your claims career.
What will your day look like:
- To establish if cover is in place for the claim.
- To record all claims on the digital claims handling system.
- To investigate all liability claims either from the desk or by instructing loss adjusters.
- To make the decision on liability.
- To negotiate settlement of the claim.
- To ensure compliance with all legal timescales and client SLA’s.
- Good communications skills at all levels.
- Excellent customer service.
- The ability to work as part of a team.
- To take responsibility for your own workload.
- Must be able demonstrate adaptability and flexibility.
Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Wellbeing centre; move, munch, money & mind focus