Senior Technical Lead (Reporting & Analytics)
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About us
Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology-related services to over 50,000 staff and students of UCL and associated institutions. Our ambition is to be the leading IT services group in the Higher Education (HE) sector and we are growing our team's capability in experience/UX, agile development, security, cloud, service management and partnering.
We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research. UCL boasts a track record of ground-breaking research that transforms the lives of people around the world. Our teams provide dedicated, specialist support throughout the research and innovation lifecycle to help sustain and advance UCL's position as a world-class, research-led university.
About the role
We are seeking a Senior Technical Lead to provides advanced technical leadership across UCL's enterprise Reporting & Analytics platforms, driving the design, development, and scaling of R&A services. The role will lead the design, development, and scaling of complex technical solutions, including R&A platforms, dashboards, semantic models, and self-service analytics while promoting a culture of service excellence and continuous improvement.
The post holder will influence change, embed best practices, and ensure analytics platforms are secure, scalable, reliable, and deliver exceptional value to students, staff, and educators. You will also mentor junior member, curate and deliver training across diverse audiences, and champion a user-focused, service-oriented approach to analytics delivery.
This is an opportunity to shape UCL's Data strategy, drive excellence in data insights, and foster a culture of innovation and technical excellence.
About you
You are an experienced technical leader with a strong track record in building and scaling enterprise Reporting & Analytics platforms. You have deep expertise in R&A technologies such as Fabric Power BI, Power BI, Tableau, BOBI and modern Reporting platforms, and a passion for driving data-driven decision-making.
You excel at mentoring and developing teams, curating and delivering training to diverse audiences across the organisation, and producing high-standard technical documentation. You have experience leading complex migration projects and promoting best practices to ensure high standards of data quality, security, and operational reliability.
You have a strong customer-service mindset, keeping the customer at the centre of everything you do, and can translate complex technical concepts into actionable insights that enhance user experience and enable exceptional analytics and reporting services.
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days' annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.
Our commitment to Equality, Diversity and Inclusion
As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.