Service Architect
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (59.0%).
Occupation TypeIT business analysts, architects and systems designers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£54,900
(£28.15 per hour)
Occupation rate applies
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Description
Description
Service Architect
Location: Farnborough, with flexibility to work from home dependent on business demands
Salary: £58,400 - £74,900
The Role
The Service Architect is part of the Service Management team which provides consistent & efficient Service Design, Service Transition, Operational Service Delivery and Continual Service Improvement to Leidos customers.
The primary objective of the Service Architect is to use the Leidos product set (StarTT, SecDevOps etc.) to design services that are user centric. Responsible for the delivery of cost-effective service solutions that achieves customer’s requirements, meets mission needs and which can be fully integrated with the customer’s service eco-system.
What will I be doing?
The Service Architect will be responsible for varied deliverables across the Programme;
Bids & Proposal
Service Architect
Location: Farnborough, with flexibility to work from home dependent on business demands
Salary: £58,400 - £74,900
The Role
The Service Architect is part of the Service Management team which provides consistent & efficient Service Design, Service Transition, Operational Service Delivery and Continual Service Improvement to Leidos customers.
The primary objective of the Service Architect is to use the Leidos product set (StarTT, SecDevOps etc.) to design services that are user centric. Responsible for the delivery of cost-effective service solutions that achieves customer’s requirements, meets mission needs and which can be fully integrated with the customer’s service eco-system.
What will I be doing?
The Service Architect will be responsible for varied deliverables across the Programme;
Bids & Proposal
- Producing Service Management responses for proposals and being the Service Lead on bids or being a Service Architect in support of the Service Lead (I.e. deputy).
- Delivering an overall service architecture that meets the needs of the customer and Leidos strategy.
- Working with the Project Lead (Programme or Project Manager) to develop an implementation plan to deliver the service architecture in line with overall customer and programme timelines.
- Creation of a Basis of Estimate (BOE) to establish the level of effort for all operations and the effort to stand the service up from an SM perspective.
- Ensuring Service Management resources are underwritten with the Leidos Service Director.
- Creation and management of Service Management RAID logs.
- Working closely with the Solution Architect Lead Engineer and SMEs to ensure the technical solution and engineering BOEs they develop support the service architecture principles.
- All aspects of Service Design, creating Service Design Plans (SDPs) and using Service Delivery patterns and common sub-processes to support solution development.
- Collaborating with Solution Architect and Chief Engineer to develop Service Management architecture.
- Collaborating with Programme or Project Management to lead on service elements of delivery to enable the transition the service into live production.
- Identifying and managing service risks, dependencies and issues appropriately aligned to the Service Delivery Plan.
- Involvement in transitioning new services from Projects to Business as Usual (BAU) through formal Service Transition processes and Service Readiness Review gates.
- Reporting into the role of the Service Delivery Manager (SDM) to ensure the service model is fit for operational purpose, support and management (maintainable and adaptable) and in line with the Customer and Leidos strategy.
- Liaising with Programme Management, Service Delivery, and customers to assure delivery of quality service products on time and to budget.
- Ensuring teams involved with delivery of the service have their processes and supporting artefacts.
- Championing Service Management and associated processes and procedures within the organisation, operating within the ITIL frameworks and compliant with ISO20000.
- Identifying areas of improvement.
- Establishing CSI mechanisms for the life of the service.
To be successful in this role you will have experience in designing full end-to-end service solutions in large scale enterprise environments.
You will need good understanding of enterprise IT technologies infrastructure components and business processes.
You will be highly experienced and qualified in service management frameworks (ITIL) and their practical implementation. Experienced in large scale outsourcing bid responses, particularly government model contract.
The Service Architect Must Have
- A detailed knowledge of Service Delivery concepts and techniques.
- A strong operational understanding of service supply chains.
- Experience of Service Design for major IT systems and services.
- Experience of supporting new business development activities and creating value propositions around our service portfolio.
- The ability to write coherent, concise, and readable technical documentation.
- Providing input to the pre-sales process to facilitate submission of high-quality achievable proposals.
- Strong stakeholder management and interpersonal skills, interfacing/presenting to director level.
- Experience of developing service-based process and procedures in a commercial environment.
- Experience of driving through service improvement activities.
- Understanding of how technology, process, tools and people combine together to provide effective solutions.
- Ability to grasp complex technical information quickly, assimilate and explain to non-technical audiences.
- An understanding of Service integration and management (SIAM) management methodologies.
- As awareness of ITSM Tooling technologies and how they can be used and configure to best serve our customers.
- ITIL v3 / 4 certification
- You will be required to gain UK SC (Security Clearance) for this role.
- To be eligible for this role you must have UK Citizenship and been a resident in the UK for minimum 5 years.
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:
- Contributory Pension Scheme
We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.
Who We Are
Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science.
Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.
What Makes Us Different
Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change.
Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.
People:
Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range
£58,400.00-£74,900.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay And Benefits
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range
£58,400.00-£74,900.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay And Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
#Remote
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
#Remote