Service Delivery Lead - Ingatestone, East Anglia - £16.41 per hour
CompanyShaftesburyGroupUK
Location
Ingatestone, England, United Kingdom
Employment TypeFull-time
Posted At3/18/2026
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Occupation Type
Project support officers
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Are you the candidate we are looking for? At Shaftesbury East Anglia we are recruiting for a Service Delivery Lead.
We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce.
We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do.
Our disability services across adult care, children’s care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well.
About The Role
As a Service Delivery Lead it will be your role to provide support to the staff and people supported. You will take full responsibility for the development and implementation of systems and processes, to ensure we are able to provide the highest quality of care and support.
You will also be required to work with the relevant governing bodies on new business opportunities for the service.
We are looking for a candidate who holds their CQC registration and their Level 5 in Health and Social Care, or are willing to work towards this qualification.
Shaftesbury East Anglia provides person-centred care and support for adults with a wide range of disabilities and needs.
The service is tailored to the individual’s needs, enabling people to build on living skills and independence and achieve daily tasks in their homes. Accessing the local community for activities, to make friends and be part of the community is an important part of this service.
Benefits of working at Shaftesbury
At Shaftesbury, we know that our people are our greatest asset. We’re proud to have some of the best and most committed staff in the sector – and we want to attract more people like you to work with Shaftesbury. We’re now offering even more great benefits to reward the work of our wonderful staff in adult care:
We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce.
We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do.
Our disability services across adult care, children’s care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well.
About The Role
As a Service Delivery Lead it will be your role to provide support to the staff and people supported. You will take full responsibility for the development and implementation of systems and processes, to ensure we are able to provide the highest quality of care and support.
You will also be required to work with the relevant governing bodies on new business opportunities for the service.
We are looking for a candidate who holds their CQC registration and their Level 5 in Health and Social Care, or are willing to work towards this qualification.
Shaftesbury East Anglia provides person-centred care and support for adults with a wide range of disabilities and needs.
The service is tailored to the individual’s needs, enabling people to build on living skills and independence and achieve daily tasks in their homes. Accessing the local community for activities, to make friends and be part of the community is an important part of this service.
Benefits of working at Shaftesbury
At Shaftesbury, we know that our people are our greatest asset. We’re proud to have some of the best and most committed staff in the sector – and we want to attract more people like you to work with Shaftesbury. We’re now offering even more great benefits to reward the work of our wonderful staff in adult care:
- Happy Birthday to you! As well as sending you a birthday card, all frontline care staff can have the opportunity to take the day off on their birthday, taken from your annual entitlement.
What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.
Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.
Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.
Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.