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About The Role
We’re looking for a Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice.
On client projects, your expertise means you’ll manage or maintain the quality of the design work delivered. You’ll work as part of multidisciplinary teams, including others in DT Design and across TPXimpact as well as associates and client teams.
You’ll support running the practice effectively as a line manager and mentor.
Responsibilities
About You
Professional knowledge and experience
Essential
Desirable
Technical skills
Behaviours and PACT values
PACT values
We would like to see a portfolio of your work as part of your application, so please don't be shy and share with us.
About Us
People-Powered Transformation
We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, we’re creating sustainable solutions ready for an ever-evolving world.
At the heart of TPXimpact, we’re collaborative and empathetic. We’re a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That’s why we believe in people-powered transformation.
Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.
Benefits Include:
About TPXimpact - Digital Transformation
We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.
By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.
We’re an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.
We encourage hybrid working – our team is based across the country, both remotely and from our offices and hubs. Depending on your project, you will be typically expected to attend a Leeds, London or Manchester office once a week.