Service Operations Dispatcher

Are you an experienced Planner? Do you want to work in the wind industry? Then Vestas has an opportunity for you!

Vestas Celtic Wind Technology > Region NCE > Great Britain Dispatching

Working as a Field Operations Dispatcher as part of Service Operations and reporting to the Planning Team Leader, your task is to schedule the jobs for service technicians on a daily, weekly, monthly basis in accordance with the approved global process instructions, business rules and your own best knowledge. You will streamline the workload and efficiently handle things impacting the plans, to ensure the flow of work will be stable and technicians will have work to do.

Responsibilities

Your main responsibilities will be:

• Balance all assigned Portfolio orders to ensure minimum downtime and maximum productivity.
• Ensure service crew composition is up to date and adjusted to cover demand.
• Tools, parts & services are planned and monitored on time and confirmed available at storage location before crew mobilization.
• Crew schedules are managed on a day-to-day basis.
• Service schedule is aligned with the obligations in service contracts.
• On time communication to crews and partners is guaranteed.
• Participate in periodic improvement activities to improve KPls and PPIs related the role
  
  

Qualifications

• Previous experience in a similar role is essential
• SAP and/or Salesforce experience
• Proficiency in MS office suite of programs
• Knowledge of LEAN principles  
  
  

Competencies

We expect that you:

• Technical and planning framework understanding (training will be provided)
• Thinking and acting in processes
• High degree of flexibility (working in changing environment)
• Interpersonal skills
• High communications skills

Safety awareness

System user of MS Office, SAP and Salesforce beneficial, however training will be given.

What We Offer

We offer an exciting chance to engage with our colleagues and customers on a wide range of projects within our Service department. You will work with long-term projects for the future of our Service business - which is one of the most exciting growth areas in the company.

Vestas are a global leader in service and you will be involved in some of the most complex and exciting projects that exist in the industry today. It's a busy and ever-changing environment where no day is the same. You will work in an open and flexible environment with skilled and positive colleagues who are prepared to assist when needed.

You will be based at our office in Dublin, with occasional travel within Ireland, UK, and Northern Europe.

Additional Information

Your work location will be in GB, Warrington. Please note this is a 6 month Fixed Term Contract.

Applications are handled on an ongoing basis. Please apply online with your letter of motivation and CV.

Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.

All inquiries are treated confidentially.

Our commitment to a fair hiring.

At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

BEWARE – RECRUITMENT FRAUD

It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

About Vestas

Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.

Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.

With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.

Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.

To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.