Solutions Architect
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Job Title: ITSM Solutions Architect
Job Type: Contract
Location: Hybrid (2 days a week in London)
Day Rate: £500/day (OUTSIDE IR35)
Contract Length: 6 months
ITSM Solutions Architect - Role & Responsibilities
- Design and implement ITSM architectures that integrate with internal and external systems using APIs, ensuring scalability, security, and performance.
- Lead API integration strategies between ITSM platforms (e.g., ServiceNow, Jira Service Management) and enterprise applications.
- Collaborate with stakeholders (business, engineering, and operations teams) to translate business requirements into technical ITSM solutions.
- Define integration standards and governance for APIs, microservices, and service management workflows.
- Provide technical leadership and oversight during solution design, implementation, and ongoing optimization of ITSM services.
ITSM Solutions Architect - Required Experience
- 5+ years experience in ITSM Solutions Architecture or similar role, delivering enterprise service management solutions.
Interviews: March 2026
Start Date: April 2026
How to Apply:
- Apply to Gary Hargreaves at X4 Technology to learn more about the role or connect with me on LinkedIn to hear about regular job updates available with X4 Technology