Space & Service Coordinator

CompanyFIRST

LocationGreater London, England, United Kingdom

Posted At2/9/2026

UK Visa Sponsorship Analytics

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Occupation Type

Project support officers

Occupation Code Skill LevelMedium Skilled

Sponsorship EligibilityIneligible for Sponsorship

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Description

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.

Learn more at www.firstagency.com

What You Would Get To Do

The Space & Service Coordinator will consistently deliver exceptional service to our client through excellent operational and logistical facilities management. Alongside other FIRST team members, the Space & Service Coordinator will represent the FIRST brand on-site at a well-known tech company. This role is ideal for someone with entry-level experience wanting more exposure to the events industry.

Your Contributions

Handle multiple campuses' event requests and assign event/meeting rooms to best optimise space

Assign team members (Event Managers and Event Service Specialists) to all digital and physical event requests

Responsible for managing the centralised intake queue for all physical and digital events within the region

Review each request to determine the level of support needed and assign accordingly

Ensure an updated calendar and information are available for all meeting and event requests
Solicit all appropriate information required for the approval process
Maintain up-to-date communications and pertinent information, including but not limited to approved changes applied to the group and documented conversations with Event Hosts, Event Team Leads and Event Managers

Monitor cancellations, room usage, and room availability to maximise revenues and client/guest satisfaction

Audit all assigned space and open space so that Event Leads can best communicate with business units

Communicate effectively and in a timely manner to the internal events team any information received that could impact the performance of each group

Seek new ways to make the intake processes more efficient

Contribute to reports on event volume, team capacity and general event data

What We Are Looking For

0-1 Years of experience in a similar role
Fluency in written and spoken English is a must; French and/or German would be highly beneficial
Experience working cross-functionally with all levels of stakeholders in a fast-paced environment
Creative problem solver, resourceful, team player
Adaptability to situations and ever-changing demands
Highly organised with the ability to handle multiple tasks to meet strict deadlines
Excellent time management and multi-tasking skills
Ambitious and proactive with a calm and flexible approach to handling pressure
Experience working on large and complex databases
Must be fluent in English
This role will be assigned to a primary location, but will require flexibility to be deployed to support across the campus as required

At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth

Private Medical Insurance with BUPA from day one
28 Days Annual Leave PLUS Bank Holidays
Personal Volunteer Day
20 Days of Sick Pay each Year
Enhanced Parental Leave (Maternity & Paternity)
Wellness Stipend
Complimentary access to Headspace, Rocket Lawyer & Maven

Life Insurance

Employee Assistance Program (EAP)

Cycle to Work Scheme

Season Ticket Loan

Mobile Phone Allowance

Pension Scheme Enhancements

Discretionary Bonus Structure

Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.