Sr. Sales Operations Analyst

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

The Role

As our Senior Sales Operations Analyst you’ll act as a Business Partner to EMEA Sales Leadership, playing a key role in connecting a growing sales team with processes and data. This role will work to independently identify business insights, continually improve sales processes, while supporting the implementation of global initiatives within EMEA.

How You’ll Make An Impact

• Manage advanced reporting and analytics project requests from internal stakeholders
• Independently identify analysis opportunities to better understand sales trends and the organization.
• Understand data environment in systems of record, and "best data to use".

Performs other related duties as assigned.

Who You Are

• 3+ years of Sales Operations experience, including funnel analysis and forecasting in a B2B SaaS company
• Advanced skills in Salesforce and Tableau (or other BI applications) and SQL.
• Proven experience working with complex data and a strong ability to translate the data sharing insights into business recommendations.
• Excellent verbal and written communication skills with a customer focus.
• Excellent organizational skills and attention to detail.
• Excellent time management and prioritization skills, with a proven ability to meet deadlines.
• Excellent analytical and problem-solving skills.
• Are constantly thinking of ways to create efficiencies
• Ability to operate effectively in a high-paced environment.
• Proficient with Google Suite or related software.
  
  

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range In Local Currency

£60,000—£90,000 GBP

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.