Stock Manager - Bluewater

Location: Bluewater Shopping Centre, Dartford (Kent)

Type of contract: permanent, full time 40h

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

As a Stock Manager, you will play a key role in driving operational efficiency and managing stockroom activities. In addition to overseeing stock operations, you will mentor Beauty Advisors Operations on stock processes, helping them develop a deeper understanding of stock management and its impact on the customer experience. Your leadership will focus on optimising processes, improving inventory management, and ensuring effective loss prevention strategies. This position requires a dynamic individual who can elevate both team performance and operational standards to support the store’s success.

You will excel and enjoy this position if you are ready to actively handle the following missions:

Team Leadership & Development

• Supervise, train, and coach Beauty Advisors Operations and store staff on stock organisation, safety procedures, and inventory management to enhance efficiency, reduce waste, and uphold customer service standards, ensuring high levels of motivation, productivity, and satisfaction.
• Conduct regular performance evaluations, set clear performance goals, and create personalised development plans to guide each team member’s growth.
• Foster a positive, collaborative, and creative team environment, driving a culture of teamwork, innovation, and excellence in service.
• Support senior store management in managing employee relations (ER) issues, including lateness, attendance concerns, and performance-related matters. Assist in conducting investigations, disciplinary meetings, and other related processes.

Stock Operations & Loss Prevention

• Oversee accurate inventory control, ensuring stock levels are maintained and product organisation is optimised for efficiency, by delivering training and coaching team members for operational excellence.

Operational Excellence & Customer Support

• Optimise stockroom procedures and consistently assess operational processes to identify opportunities for enhancing inventory management and team performance, ensuring the store runs smoothly and efficiently with minimal disruptions.
• Collaborate with the store team to ensure product availability and meet customer demand, particularly during busy periods or sales events.
• Maintain an organised stockroom layout to optimise space and ensure quick retrieval of merchandise, while upholding Sephora’s health and safety standards to keep both the stockroom and sales floor safe, clean, and welcoming for customers and team members.

Do not hesitate to apply if you have…

• Proven experience in a leadership or management role within the retail industry, with in-depth knowledge of stock management and a strong ability to oversee stock operations, ensure operational efficiency, and coach staff in best practices for inventory accuracy and security.
• Strong capability to develop and guide a team, fostering both individual growth and collective performance.
• Experience with stock management software and proficient computer skills for tracking stock and operational data.
• Strong ability to analyse store performance, drive sales, and meet financial targets, particularly in the context of stock operations and inventory management.
• Excellent communication and interpersonal skills, with a natural ability to lead and inspire a diverse team.
• Knowledge and experience in handling employee relations (ER) issues, such as lateness, performance concerns, and disciplinary processes.

Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store.

Here, you will find:

• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference

Join us and belong to something beautiful.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone