Strategic Account Manager
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Join Our Team as a Strategic Account Manager at Brandon Hire Station
Brandon Hire Station, part of the Vp plc group, is one of the UK’s leading tool and equipment hire specialists. With a nationwide network of branches and a strong reputation for service excellence, we support customers across construction, infrastructure, facilities management and industrial sectors.
We’re now looking for an experienced Strategic Account Manager to manage and grow a portfolio of mid-to-large regional strategic accounts, driving revenue, margin and long-term partnerships. This is a field-based role covering our Chester/North Wales regional territory and reporting to the Regional Sales Director. Your role will combine new business generation with long-term strategic relationship management, offering tailored solutions and acting as a trusted partner to customers.
Key Responsibilities:
- Identify and secure new regional strategic accounts through proactive prospecting, networking and market intelligence.
- Develop and execute structured account growth plans to maximise share of wallet.
- Manage and grow a portfolio of mid-to-large regional customers.
- Build strong relationships with key decision makers at multiple levels.
- Work closely with regional operations and branch teams to ensure consistent service excellence.
- Act as the local lead where geographical strategic support is required to drive sales and pipeline opportunities.
- Lead regular account review meetings, discussing performance, mutual goals, and growth opportunities.
- Monitor industry trends and competitor activity relevant to your region.
- Act as the voice of the customer, feeding back insights on product performance and customer needs to support future service and product development.
- Maintain accurate and up-to-date CRM records for all accounts.
What We’re Looking For:
- Proven track record in regional account management or strategic sales.
- Strong commercial acumen with the ability to identify and convert new business opportunities.
- Excellent relationship-building and stakeholder management skills.
- Confident negotiator with experience managing contracts and pricing.
- Strategic thinker with the ability to develop and execute regional growth plans.
- Self-motivated, organised, and results driven.
- Desirable: Experience within construction services, tool hire or equipment rental.
Performance Measures (Role KPIs):
- Drive regional revenue growth across strategic accounts.
- Retain and grow medium-to-large accounts.
- Increase share of wallet and acquire new strategic customers.
- Deliver margin improvement and contribute to regional profit targets.
- Achieve strong bid and tender success rates.
- Maintain service excellence through SLA compliance and strong NPS.
- Manage credit risk and reduce aged debt within strategic accounts.
- Ensure CRM accuracy and timely updates.
What We Can Offer You
- Competitive salary
- Competitive bonus scheme
- Salary sacrifice pension
- Company car
- 25 days holiday, plus bank holidays
- Additional holiday purchase scheme
- Free Tool Hire
- Life Assurance cover 3x salary
- Share save scheme
- Eye care vouchers
- Recommend a friend scheme
- Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
- Cycle to work scheme
- Long service recognition
- My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
- Discounts on HP products
- EE mobile contract discount offers
A Little Bit About Us:
Brandon Hire Station is the leading provider of tool and equipment hire in the UK.
Our commitment to exceptional customer support services is unmatched in the industry.
We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.
At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.
If you're interested in working for a company that's committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.