Role Information
Role Strategic Negotiator
Role Designation Strategic Negotiator
Senior Strategic Negotiator
Career Stream Global Markets
Career Sub Stream Strategic Deal Management
Reports to Head - Strategic Deal Negotiations
Billable Role (Y/N) N
Supervises Negotiator
Billable Utilization NA
Financial Size (Revenue/ Budget/Span) $50+ million for SGS deals, more or less for renegotiation
Incumbency (Single/ Multiple) Multiple
Team Size & Dispersion (Direct & Indirect reports, Single/ Multiple locations) N/A
Location (Onsite/ Offshore) Onsite / Offshore
Operating Network (Internal) Maintain relationships with Legal, Finance and IBUs
Operating Network (External) Strong personal relationships across the outsourcing industry - clients, sourcing advisors, competitors, partners
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Strategic Negotiator
Senior Strategic Negotiator
Effectively collaborate with all internal stakeholders to submit best-fit proposal responses, effective management of contracting and MSA activities and extend domain-based inputs to internal stakeholders through whitepapers, talks, training sessions, consultations to achieve the planned goal of win ratio.
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Strategic Negotiator
Senior Strategic Negotiator
Expertise in managed technology services, outcome-based pricing, gain sharing, and deal structuring. Minimum 10 years’ experience negotiating IT contracts, pricing and SLAs.
Areas of Responsibility
- Opportunity Identification and Qualification
The Strategic Negotiator will work with Leadership to define standards and actively participate in qualification decision process
in order to avoid wasted effort on deals unlikely to generate revenue.
The Strategic Negotiator will work with all concerned groups (Legal, Business, Delivery, Finance, (DAG)
in order to submit proposal responses that protect Infosys and are as competitive as possible.
The Strategic Negotiator will effectively explain all Infosys positions to customer independently negotiate all terms and schedules subject only, escalate issues as required, close deals on a timely basis
in order to sign off by Legal, Delivery, Finance and Business.
The Strategic Negotiator will extend to organization experienced based understanding of market, methods will include whitepapers, training sessions (e.g. Brown Bag lunches) and consultation with IBUs on an as requested basis, and create appropriate artifacts
in order to increase wins on favorable terms.
Knowledge, Skills Required For The Role
Knowledge: Knowledge of contract terms including SLAs and Pricing
Skills: Strong communication skills - written and oral
Qualifications
- Law degree preferred
- MBA or any graduate degree from a recognized institution
Performance Measures
- Opportunity Identification and Qualification
Manager / unit head assessment
- Proposal Development
- Win ratio
- TCV generated
- Contracting and MSA
Win rate
Number of artifacts created
Knowledge
Additional Criteria for Higher Proficiency:
Fully versed in contract law, IT pricing, Service Levels related areas
Skills
Ability to negotiate large IT contracts
Tasks
Mentor junior negotiators, some administrative responsibility