Strategic Partnership Manager

Learning changes lives – and we’re here to drive that change.

We support people wherever and however they want to learn, so they can achieve their learning goals and uncover new possibilities.

Today, we reach more learners than ever, in more ways than ever.

And we’re just getting started.

About the Role

We are seeking a dynamic and relationship-driven professional to grow, manage, and nurture partnerships with influential Multi Academy Trusts and education networks. Acting as a trusted advisor, you will understand customer needs and align innovative solutions to support their goals, while identifying new opportunities to build impactful, long-term collaborations. This role is central to strengthening our presence in the education sector and delivering meaningful value to our clients.

You will take ownership of key accounts, building strong relationships with senior stakeholders and acting as the primary point of contact. Through regular engagement, strategic planning, and tailored account management, you will drive customer satisfaction, retention, and growth. You will identify opportunities to upsell and cross-sell, exceed revenue targets, and ensure successful onboarding and adoption of our products through effective training and support. Working closely with internal teams such as Sales, Customer Success, Partnership Managers and Sales Effectiveness, you will help deliver a seamless and high-quality customer experience.

Success in this role will be measured by your ability to achieve revenue growth, expand market share, and maintain high retention rates across your accounts. You will champion the customer voice internally, contribute success stories, and monitor performance through clear reporting and insights. With a strong focus on engagement, product adoption, and proactive issue resolution, you will play a key role in driving both client success and business growth.

This is a fully remote position based in the UK and requires national travel and trips to the office up to 4 times a month.

About You

• Awareness of current educational trends, challenges, and regulatory requirements.
• Knowledge of sales principles, practices, and techniques.
• Familiarity with account management strategies and customer relationship management (CRM) systems.
• Excellent verbal and written communication skills. With the ability to explain complex concepts in a clear and concise manner.
• Strong presentation and public speaking skills are desirable.
• Strong relationship-building skills with the ability to establish rapport with customers and stakeholders.
• Proven track record of achieving sales targets and driving revenue growth with strong negotiation and influencing skills.
• Any relevant certifications in sales, account management, or education technology are desirable.

Benefits

We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.

We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.

This role comes with the added benefit of a car and a sales bonus.

Please see our Rewards and Recognition page for more information.