Studio Customer Service Coordinator - Shepperton
UK Visa Sponsorship Analytics
Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Handle Recruitment. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Studio Customer Service Coordinator - Shepperton
Looking for your next customer service role in a fast-paced and exciting environment?
We're recruiting a Studio Customer Service Coordinator to join a busy production site in Shepperton on an initial 4-week temp contract, with the potential for extension.
What you'll be doing:
- Acting as the first point of contact for a wide range of enquiries via phone and email
- Providing a professional and friendly customer service experience to visitors, clients, and internal teams
- Logging and processing service requests, jobs, and facility bookings accurately within internal systems
- Coordinating requests with the Facilities team to ensure tasks are actioned efficiently and within required timeframes
- Managing site access, issuing ID passes, and supporting visitor arrivals
- Monitoring shared inboxes and responding promptly to a high volume of enquiries
- Maintaining accurate records and ensuring all requests are tracked through to completion
- Supporting the smooth day-to-day operation of a busy production environment by liaising with multiple departments
- Prioritising urgent requests while managing competing workloads and deadline
What we're looking for:
- Previous experience in Customer Service, Reception, Office Management, Production Support, or a similar role
- Comfortable working in a busy, fast-moving environment
- Strong communication and organisational skills
- Proactive, professional, and customer-focused approach
- An interest in production/media would be a bonus, but isn't essential
Details:
- £14.85 per hour
- Monday to Friday
- Rotating shifts: 7:30am-4:30pm, 8am-5pm, and 9am-6pm
- Based on-site in Shepperton (5 days per week)
- Initial 4-week contract covering leave, with potential to extend
- Start date: ASAP (must be immediately available)
Interested? Apply now with your updated CV.
Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.