Subject Access Request Clerical Administrator
LocationPortsmouth, England, United Kingdom
Posted At3/11/2026
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (56.0%).
Occupation Type
Other administrative occupations not elsewhere classified.
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Job Summary
Band 2: £24,465 per annum
Hours: 37.5 per week (Full time)
Contract Type: Permanent
Do you enjoy a challenge? Do you have a keen eye for detailwith strong administration skills? Do you want to play a key role in theprovision of health records and information? If so, we are seeking anenthusiastic and highly motivated individual to join our expanding InformationGovernance Team.
You will support the Information Governance Team inprocessing Subject Access requests by using multiple data sources to compilehealth records to fulfil requests.
This will include the retrieval and copying of patient'sphysical health records, supporting with identification checks, retrieval ofinformation from a small number of computer systems and supporting the Teamwith inbox management.
Main duties of the job
Key Responsibilities:
Communication and Working Relationships:
The post holder will be providing and receiving routineinformation orally to assist in undertaking own job. Communication is mainlywith work colleagues.
Planning And Organising:
The post holder organises own day-to-day work tasks oractivities.
Financial Management:
The post holder will observe a personal duty of care inrelation to equipment and resources used in the course of their work.
Management/Leadership:
The post holder provides advice or demonstrates ownactivities or workplace routines to new or less experienced employees in ownwork area.
Research And Development:
Undertakes surveys or audits, as necessary to own work; mayoccasionally participate in R&D, clinical trials or equipment testing.
About Us
Band 2: £24,465 per annum
Hours: 37.5 per week (Full time)
Contract Type: Permanent
Do you enjoy a challenge? Do you have a keen eye for detailwith strong administration skills? Do you want to play a key role in theprovision of health records and information? If so, we are seeking anenthusiastic and highly motivated individual to join our expanding InformationGovernance Team.
You will support the Information Governance Team inprocessing Subject Access requests by using multiple data sources to compilehealth records to fulfil requests.
This will include the retrieval and copying of patient'sphysical health records, supporting with identification checks, retrieval ofinformation from a small number of computer systems and supporting the Teamwith inbox management.
Main duties of the job
Key Responsibilities:
Communication and Working Relationships:
The post holder will be providing and receiving routineinformation orally to assist in undertaking own job. Communication is mainlywith work colleagues.
Planning And Organising:
The post holder organises own day-to-day work tasks oractivities.
Financial Management:
The post holder will observe a personal duty of care inrelation to equipment and resources used in the course of their work.
Management/Leadership:
The post holder provides advice or demonstrates ownactivities or workplace routines to new or less experienced employees in ownwork area.
Research And Development:
Undertakes surveys or audits, as necessary to own work; mayoccasionally participate in R&D, clinical trials or equipment testing.
About Us
Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care.
Why are we changing the way we deliver Corporate Services? Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme.
The Vision For Our Single Corporate Services Is To:
Date posted
27 February 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year
Contract
Permanent
Working pattern
Full-time
Reference number
REF2015R
Job locations
Units 2/3 Mitchell Way
Airport Service Road
Portsmouth
PO3 5PR
Job Description
Why are we changing the way we deliver Corporate Services? Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme.
The Vision For Our Single Corporate Services Is To:
- Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.
- Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts.
- Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations.
- Build resilience for individuals and our teams.
Date posted
27 February 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year
Contract
Permanent
Working pattern
Full-time
Reference number
REF2015R
Job locations
Units 2/3 Mitchell Way
Airport Service Road
Portsmouth
PO3 5PR
Job Description
Job responsibilities
Job Purpose
To ensure both Trusts meet their legal and regulatory obligations associated with information governance and to ensure that there are robust arrangements in place to continue to be well led organisations. This includes assurance and escalation as necessary.
Job Summary
Job Description
Specific Core Functions
Job Purpose
To ensure both Trusts meet their legal and regulatory obligations associated with information governance and to ensure that there are robust arrangements in place to continue to be well led organisations. This includes assurance and escalation as necessary.
Job Summary
- To support the Information Governance in the processing of Subject Access Requests received into the Trust Portsmouth Hospitals University NHS Trust).
- Use multiple data sources and computer systems to compile health records to fulfil Subject Access Request and redact where necessary.
- To assist the wider Information Governance team in ensuring high standards of Information Governance are implemented and maintained throughout the Trust
- To process the backlog of Access to Health Records request processes as per Trust policy and guidance with the support of the Information Governance Administrator.
- Follow mechanisms to retrieve records, copy records.
- To access data sources and computer systems under the direction of the Information Governance Administrator.
- Escalate any areas of concern or non-responses and any queries outside the remit of this role as per team guidance and processes.
- To assist with redaction as requested.
- Ensure the processing of all associated documentation regarding appropriateness of request, photocopying, consents, and identification checks ensuring that processes are consistent, transparent, and legally compliant.
Job Description
Specific Core Functions
- To process the backlog of Access to Health Records request processes as per Trust policy and guidance with the support of the Information Governance Administrator.
Person Specification
Essential
Qualifications
- GCSE English and Math's.
- NVQ 2 or relevant equivalent experience.
Experience
- Good verbal, telephone, and written communication skills.
Additional criteria
- Knowledge and understanding of the basic use of IT applications (e.g. Microsoft word, email).
- Basic awareness of Subject Access Request and GDPR Knowledge of NHS IT Systems.
Essential
- Knowledge and understanding of the basic use of IT applications (e.g. Microsoft word, email).
- Basic awareness of Subject Access Request and GDPR Knowledge of NHS IT Systems.
Employer name
Portsmouth Hospitals University NHS Trust
Address
Units 2/3 Mitchell Way
Airport Service Road
Portsmouth
PO3 5PR
Employer's website
https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)
Employer details
Employer name
Portsmouth Hospitals University NHS Trust
Address
Units 2/3 Mitchell Way
Airport Service Road
Portsmouth
PO3 5PR
Employer's website
https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)
LNKD1_UKTJ
Employer details
Employer name
Portsmouth Hospitals University NHS Trust
Address
Units 2/3 Mitchell Way
Airport Service Road
Portsmouth
PO3 5PR
Employer's website
https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)
LNKD1_UKTJ