Contract type: Permanent
Location: Hatfield (Hybrid working – 3 days in the office)
Working hours per week: 40 hours
Level: Associate
Application closing date: Friday 29th August 2025
About Us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value.
We’re
Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket
ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind
Zoom by Ocado, our same-day grocery delivery service.
About The Team And The Role
Data & Insight
Data & insight is at the heart of the Ocado retail grocery team – from advising the buying team on promotions to run and products to range, to understanding how our customers buy their weekly shopping, though to building models for new loyalty schemes and personalised marketing campaigns – data and insight are critical to everything we do. We want our analysts to become experts in their areas as well as have the skills needed to produce great insight. We therefore run regular training sessions on the key tools needed – choosing visualisations, presentation skills, SQL, VBA and more.
Retail Insight
Retail insight is at the heart of the Ocado retail grocery team – from advising the buying team on promotions to run and products to range, to understanding how our customers buy their weekly shopping though to building models for new loyalty schemes and personalised marketing campaigns – data and insight are critical to everything we do. We want our analysts to become experts in their areas as well as have the skills needed to produce great insight. We therefore run regular training sessions on the key tools needed – choosing visualisations, presentation skills, SQL, VBA and more.
Role Summary
Are you smart and numerate, with a passion for understanding what motivates consumers? Are you commercially astute with a passion for FMCG or Retail? Are you able to extract insights from data and explain complex problems in a simple and clear way? Do you have the commercial awareness to weigh up multiple factors when making recommendations? Are you great at managing multiple stakeholders?
As a Supplier Insight Analyst, you will be a member of the Grocery Insight Team, dedicated to working collaboratively with one of our largest suppliers to learn as much as we can about our shared customers. How do customers decide what products to buy? How do they find them on site? What can we do to increase brand loyalty? The role will involve extracting, manipulating and analysing data to make critical recommendations both internally and externally.
Accountabilities
Extracting, manipulating and analysing data to provide critical management information to enable decision making on the key questions facing the retail team & suppliers.
- Drawing out the commercial implications of pieces of analysis and provide concise summaries to senior management.
- Writing SQL code to extract appropriate data from our Oracle and BigQuery databases.
- Working directly with external stakeholders.
- Working collaboratively with both external and internal trading teams to drive growth for both
What You’ll Do
Extracting, manipulating and analysing data to provide critical management information to enable decision making on the key questions facing the retail team & suppliers.
- Drawing out the commercial implications of pieces of analysis and provide concise summaries to senior management.
- Writing SQL code to extract appropriate data from our Oracle and BigQuery databases.
- Working directly with external stakeholders.
- Working collaboratively with both external and internal trading teams to drive growth for both
Who You Are
- Numerate and analytical thinking with experience in retail or consumer-facing FMCG
- Commercial awareness and problem-solving ability
- Curiosity about customer motivations and human behaviour
- Strong communication, teamwork and influencing skills
- Excellent Excel skills and experience with SQL
- Strong communicator (both written and verbal)
- Excellent stakeholder management
- Numerate or Technical Degree (2:1 and above), with Mathematics A Level (or equivalent) Grade B or above
- Tableau experience would be advantageous
What’s In It For You
By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.
If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:
Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.
Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Our Hiring Process
Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call.
Everyone’s welcome
We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.
