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Support Consultant
Location: Remote (UK)
Working Pattern: 9:00am – 5:30pm (37.5 hours per week, including a 1‑hour lunch break).
Purpose of the Role:
This role is part of a wider team supporting NEC Public Safety solutions for customers across the UK and internationally. Support Consultants provide application and systems support, incident triage, investigation, resolution, and proactive maintenance activities.
Consultants may support multiple NEC customers and solutions as part of normal operations, both remotely and, where required, on‑site to meet service delivery or business needs.
Security Clearance: You must have the ability to obtain and maintain NPPV3 and SC security clearance.
Maintaining the required security clearances is a mandatory requirement of this role. If at any point the required clearances cannot be obtained or maintained, this may impact your eligibility to continue in the role and could lead to termination of employment where no suitable alternative position is available.
Key Duties & Responsibilities:
Additional Information:
Essential Qualifications & Experience:
Desirable Qualifications & Experience:
Skills & Attributes:
Employees of NEC Software Solutions are entitled to the following Company funded benefits:
25 days paid holiday
4 x basic salary life assurance cover
A Group Pension Plan with fantastic employer contributions
A selection of tax efficient flexible benefits to suit your individual needs
Other Information
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
All offers are subject to satisfactory vetting and reference checks. All roles as standard undertake a Disclosure Barring Service (DBS) check, some roles may require additional vetting such as NPPV/MOD.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities