Support Secretary, Nephrology
LocationWest Midlands, England, United Kingdom
Posted At3/13/2026
UK Visa Sponsorship Analytics
Occupation Type
Personal assistants and other secretaries
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Job Summary
This vacancy is currently only open to Herefordshire and Worcestershire NHS staff
An exciting opportunity has arisen within the Medicine Division for a highly motivated and enthusiastic individual to join the Renal Admin team at Worcestershire Royal Hospital, as a Support Medical Secretary working 30 hours per week.
We are looking for a conscientious and adaptable person to work within the service. As part of the team, you will be helping to provide an efficient and comprehensive secretarial service to the Acute Kidney Injury (AKI) nursing team, as well as Consultants, Specialty Registrars and nursing teams within Renal Medicine. Experience of providing administrative support is essential.
Previous experience in a healthcare setting would be advantageous, however, full training will be given on our in-house IT systems and processes.
Applicants should be able to demonstrate excellent organisational skills, the ability to work on their own initiative as well as part pf a team along with an ability to prioritise and problem solve. The role would ideally suit candidates who wish to embark on a career in healthcare administration and are keen to learn.
Main duties of the job
The role will involve supporting the AKI nursing team by organising clinic appointments and typing of outpatient clinic letters as well as providing support to the existing Renal admin team on a day-to-day basis with their typing and other correspondence, dealing with enquiries from clinicians, GPs, other hospitals, patients and their relatives, updating medical records as well as data collation and input to support the work of the Midlands Renal Network and the attainment of divisional targets. In addition, there is a strong focus on supporting the Directorate Management Team with tracking and validation of patient pathways to achieve the national 18 week Referral to Treatment (RTT) target.
About Us
This vacancy is currently only open to Herefordshire and Worcestershire NHS staff
An exciting opportunity has arisen within the Medicine Division for a highly motivated and enthusiastic individual to join the Renal Admin team at Worcestershire Royal Hospital, as a Support Medical Secretary working 30 hours per week.
We are looking for a conscientious and adaptable person to work within the service. As part of the team, you will be helping to provide an efficient and comprehensive secretarial service to the Acute Kidney Injury (AKI) nursing team, as well as Consultants, Specialty Registrars and nursing teams within Renal Medicine. Experience of providing administrative support is essential.
Previous experience in a healthcare setting would be advantageous, however, full training will be given on our in-house IT systems and processes.
Applicants should be able to demonstrate excellent organisational skills, the ability to work on their own initiative as well as part pf a team along with an ability to prioritise and problem solve. The role would ideally suit candidates who wish to embark on a career in healthcare administration and are keen to learn.
Main duties of the job
The role will involve supporting the AKI nursing team by organising clinic appointments and typing of outpatient clinic letters as well as providing support to the existing Renal admin team on a day-to-day basis with their typing and other correspondence, dealing with enquiries from clinicians, GPs, other hospitals, patients and their relatives, updating medical records as well as data collation and input to support the work of the Midlands Renal Network and the attainment of divisional targets. In addition, there is a strong focus on supporting the Directorate Management Team with tracking and validation of patient pathways to achieve the national 18 week Referral to Treatment (RTT) target.
About Us
Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.
Details
Date posted
11 March 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Fixed term
Duration
12 months
Working pattern
Part-time, Flexible working
Reference number
C9365-26-0169-S2
Job locations
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Job Description
Job responsibilities
To assist with the sorting of the day to day incoming mail, taking action or referring back to the Senior Medical Secretary, or nurse, where necessary.
To undertake medical audio/ copy typing duties, including outpatient letters to GPs, discharge summaries and other official correspondence.
To collate and input data accurately and efficiently to support the work of the Midlands Renal Network.
To accept enquiries from clinicians, GPs Health Service and Social Services personnel, other hospitals, voluntary agencies, patients and their relatives. Patient contact by telephone is an integral part of the basic role. To deal with these enquiries or refer back to the Senior Medical Secretary where necessary.
To ensure patients are booked into clinics in a timely and efficient manner as directed by the nursing and medical teams, issuing correspondence and contacting patients when required.
To participate in the use of the PAS system to establish patient information and produce patient documentation as required.
To assist in providing cover for other secretaries in the Medical Directorate to ensure continuity of service to Consultant, medical staff, service users and patients.
To undertake any photocopying and collation as required.
To undertake any other duties as may be required/appropriate by the Senior Secretaries/ Directorate Support Manager.
Job Description
The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester
Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.
We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.
Being open and honest
Ensuring people feel cared for
Showing respect to everyone
We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.
We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.
DBS Checks and Costs
Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.
Details
Date posted
11 March 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Fixed term
Duration
12 months
Working pattern
Part-time, Flexible working
Reference number
C9365-26-0169-S2
Job locations
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Job Description
Job responsibilities
To assist with the sorting of the day to day incoming mail, taking action or referring back to the Senior Medical Secretary, or nurse, where necessary.
To undertake medical audio/ copy typing duties, including outpatient letters to GPs, discharge summaries and other official correspondence.
To collate and input data accurately and efficiently to support the work of the Midlands Renal Network.
To accept enquiries from clinicians, GPs Health Service and Social Services personnel, other hospitals, voluntary agencies, patients and their relatives. Patient contact by telephone is an integral part of the basic role. To deal with these enquiries or refer back to the Senior Medical Secretary where necessary.
To ensure patients are booked into clinics in a timely and efficient manner as directed by the nursing and medical teams, issuing correspondence and contacting patients when required.
To participate in the use of the PAS system to establish patient information and produce patient documentation as required.
To assist in providing cover for other secretaries in the Medical Directorate to ensure continuity of service to Consultant, medical staff, service users and patients.
To undertake any photocopying and collation as required.
To undertake any other duties as may be required/appropriate by the Senior Secretaries/ Directorate Support Manager.
Job Description
Job responsibilities
To assist with the sorting of the day to day incoming mail, taking action or referring back to the Senior Medical Secretary, or nurse, where necessary.
To undertake medical audio/ copy typing duties, including outpatient letters to GPs, discharge summaries and other official correspondence.
To collate and input data accurately and efficiently to support the work of the Midlands Renal Network.
To accept enquiries from clinicians, GPs Health Service and Social Services personnel, other hospitals, voluntary agencies, patients and their relatives. Patient contact by telephone is an integral part of the basic role. To deal with these enquiries or refer back to the Senior Medical Secretary where necessary.
To ensure patients are booked into clinics in a timely and efficient manner as directed by the nursing and medical teams, issuing correspondence and contacting patients when required.
To participate in the use of the PAS system to establish patient information and produce patient documentation as required.
To assist in providing cover for other secretaries in the Medical Directorate to ensure continuity of service to Consultant, medical staff, service users and patients.
To undertake any photocopying and collation as required.
To undertake any other duties as may be required/appropriate by the Senior Secretaries/ Directorate Support Manager.
Person Specification
Personal Qualities
Essential
Essential
To assist with the sorting of the day to day incoming mail, taking action or referring back to the Senior Medical Secretary, or nurse, where necessary.
To undertake medical audio/ copy typing duties, including outpatient letters to GPs, discharge summaries and other official correspondence.
To collate and input data accurately and efficiently to support the work of the Midlands Renal Network.
To accept enquiries from clinicians, GPs Health Service and Social Services personnel, other hospitals, voluntary agencies, patients and their relatives. Patient contact by telephone is an integral part of the basic role. To deal with these enquiries or refer back to the Senior Medical Secretary where necessary.
To ensure patients are booked into clinics in a timely and efficient manner as directed by the nursing and medical teams, issuing correspondence and contacting patients when required.
To participate in the use of the PAS system to establish patient information and produce patient documentation as required.
To assist in providing cover for other secretaries in the Medical Directorate to ensure continuity of service to Consultant, medical staff, service users and patients.
To undertake any photocopying and collation as required.
To undertake any other duties as may be required/appropriate by the Senior Secretaries/ Directorate Support Manager.
Person Specification
Personal Qualities
Essential
- Excellent verbal and written communication skills.
- Flexible and adaptable.
- Able to work under pressure.
- Ability to work under own initiative and part of a team.
Essential
- GCSE English & Maths or equivalent
- Recognised word processing/typing qualification
- Shorthand qualification.
- AMSPAR qualification.
Experience
Essential
Essential
Essential
Personal Qualities
Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
LNKD1_UKTJ
Essential
- Proven secretarial experience.
- Experience of working in a busy office.
- NHS experience.
- Use of OASIS PAS system.
- Medical secretarial experience.
Essential
- Audio typing.
- In-depth working knowledge of Microsoft Office.
- Knowledge of NHS systems.
Essential
- This vacancy is currently only open to Herefordshire and Worcestershire NHS staff (including PCN/GP Practices). Please confirm below which NHS organisation in Herefordshire and Worcestershire you currently work for.
Personal Qualities
Essential
- This vacancy is currently only open to Herefordshire and Worcestershire NHS staff (including PCN/GP Practices). Please confirm below which NHS organisation in Herefordshire and Worcestershire you currently work for.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
Worcestershire Acute Hospitals NHS Trust
Address
Charles Hastings Way
Worcester
Worcestershire
WR5 1DD
Employer's website
https://www.worcsacute.nhs.uk/ (Opens in a new tab)
LNKD1_UKTJ