Job responsibilities
To assist with the sorting of the day to day incoming mail, taking action or referring back to the Senior Medical Secretary, or nurse, where necessary.
To undertake medical audio/ copy typing duties, including outpatient letters to GPs, discharge summaries and other official correspondence.
To collate and input data accurately and efficiently to support the work of the Midlands Renal Network.
To accept enquiries from clinicians, GPs Health Service and Social Services personnel, other hospitals, voluntary agencies, patients and their relatives. Patient contact by telephone is an integral part of the basic role. To deal with these enquiries or refer back to the Senior Medical Secretary where necessary.
To ensure patients are booked into clinics in a timely and efficient manner as directed by the nursing and medical teams, issuing correspondence and contacting patients when required.
To participate in the use of the PAS system to establish patient information and produce patient documentation as required.
To assist in providing cover for other secretaries in the Medical Directorate to ensure continuity of service to Consultant, medical staff, service users and patients.
To undertake any photocopying and collation as required.
To undertake any other duties as may be required/appropriate by the Senior Secretaries/ Directorate Support Manager.
Person Specification
Personal Qualities
Essential
- Excellent verbal and written communication skills.
- Flexible and adaptable.
- Able to work under pressure.
- Ability to work under own initiative and part of a team.
Qualifications
Essential
- GCSE English & Maths or equivalent
- Recognised word processing/typing qualification
Desirable
- Shorthand qualification.
- AMSPAR qualification.