Surveillance Operative
CompanyNational Crime Agency (NCA)
LocationBelfast, Northern Ireland, United Kingdom
Posted At3/4/2026
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Occupation Type
Telephonists
Occupation Code Skill LevelIneligible
Sponsorship EligibilityIneligible for Sponsorship
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Description
Belfast
Job Summary
We are a world class Investigation capability, delivered by highly skilled and motivated officers, flexibly responding to intelligence-led, centrally tasked, Agency priorities. Investigations is the core crime fighting capability of the NCA. We take an intelligence-led approach and concentrate on tackling the criminals and risks to the public which are beyond the capability or capacity of other law enforcement bodies.The Investigations Command provides a flexible, shared operational capability, designed to maximise the impact of the UK's collective resources against serious and organised crime, and in specialist support of major crime. Our teams respond to a broad range of threats, many of which also remain a responsibility for police forces and other agencies as well as private industry.
Our teams lead investigations across the Serious and Organised Crime landscape for example; Organised Immigration Crime, Illicit Finance, Modern Day Slavery and Human Trafficking, Child Sexual Abuse and Exploitation, internal Professional Standards, Economic Crime, Firearms, Drugs including County Lines, Anti-Kidnap and Extortion, Professional enablers and Money Laundering. The teams provide a national service of specialist investigative skills and expertise to support major crime investigations conducted by police forces, such as abduction, serial sexual crime and no body murder.
Surveillance Officers are able to successfully deliver proactive operations utilising the full spectrum of tools and techniques available to covert investigation specialists. The NCA is at the forefront of law enforcement in the UK, protecting the public from the most serious criminal threats by disrupting or bringing to justice those serious and organised criminals who present the highest risk to our communities. You will be part of a team who will have officers with a range of surveillance qualifications, with some being specialists in technical, rural and/or motorcyclist surveillance.
Candidates will bring with them a full range of previous surveillance experience in either law enforcement, military or other government agency roles. It is a challenging role requiring a flexible approach to working long and varied hours, often at short notice, operating in Northern Ireland and other locations as necessary.
Flexible working will be considered on a case by case basis depending on business needs
Job Summary
We are a world class Investigation capability, delivered by highly skilled and motivated officers, flexibly responding to intelligence-led, centrally tasked, Agency priorities. Investigations is the core crime fighting capability of the NCA. We take an intelligence-led approach and concentrate on tackling the criminals and risks to the public which are beyond the capability or capacity of other law enforcement bodies.The Investigations Command provides a flexible, shared operational capability, designed to maximise the impact of the UK's collective resources against serious and organised crime, and in specialist support of major crime. Our teams respond to a broad range of threats, many of which also remain a responsibility for police forces and other agencies as well as private industry.
Our teams lead investigations across the Serious and Organised Crime landscape for example; Organised Immigration Crime, Illicit Finance, Modern Day Slavery and Human Trafficking, Child Sexual Abuse and Exploitation, internal Professional Standards, Economic Crime, Firearms, Drugs including County Lines, Anti-Kidnap and Extortion, Professional enablers and Money Laundering. The teams provide a national service of specialist investigative skills and expertise to support major crime investigations conducted by police forces, such as abduction, serial sexual crime and no body murder.
Surveillance Officers are able to successfully deliver proactive operations utilising the full spectrum of tools and techniques available to covert investigation specialists. The NCA is at the forefront of law enforcement in the UK, protecting the public from the most serious criminal threats by disrupting or bringing to justice those serious and organised criminals who present the highest risk to our communities. You will be part of a team who will have officers with a range of surveillance qualifications, with some being specialists in technical, rural and/or motorcyclist surveillance.
Candidates will bring with them a full range of previous surveillance experience in either law enforcement, military or other government agency roles. It is a challenging role requiring a flexible approach to working long and varied hours, often at short notice, operating in Northern Ireland and other locations as necessary.
Flexible working will be considered on a case by case basis depending on business needs
Job Description
Successful applicants will work with the dedicated surveillance teams bringing with you a full range of previous surveillance experience in either law enforcement, military or other government agency roles. It is anticipated that the teams will be made up of officers from a wide range of ethnic and other backgrounds, to reflect the makeup of modern British society. The team may, on occasions, be tasked to respond to other Agency priorities in respect of all types of criminal activity; ranging from firearms supply, child sexual exploitation and the supply of Class A drugs. You will be part of a team who will have officers with a range of surveillance qualifications, with some being specialists in technical, rural and/or motorcyclist surveillance. You will be required to undertake tasks as directed by supervisors to support the work of the investigation command. These tasks may include non surveillance related tasks.
Duties And Responsibilities
Duties & Responsibilities - Overview
Flexible approach to work - It is a challenging role requiring a flexible approach to working long and varied hours, often at short notice, operating within Northern Ireland and elsewhere as necessary.
Travel - Occasional UK travel.
Evidence and Intelligence gathering - Gather evidence and intelligence in support of NCA and partner operations whilst deployed on surveillance operations.
Case Management - Manage case material in line with NCA policies and procedures in line with the code of ethics.
Maintain Continuous Professional Development (CPD) - Maintain CPD and national standards for surveillance, specialist technical, rural and/or motorcycle surveillance skills and advanced driving.
Officer Safety Training - It is an essential requirement for successful candidates to pass an Officer Training Course (OST). Applicants are urged to give consideration to whether this is achievable prior to applying. The OST combines cognitive input, armed and unarmed defence theory and practical techniques and, as such, requires a level of physical exertion due to the nature and repetition of the drills. The practical techniques include use of body weapons, movement and positioning strikes (armed/unarmed) blocks. restraint and control. We will expect officers attending the course to have a standard of physical fitness. Progressive full body warm-ups are conducted each day to minimise risk of injury to the officer. It is expected that the officer is capable of a ground descent and ascent, unaided and within a reasonable timeframe. This is important both individually and in team tactics. Candidates must pass the OST during the first six months of starting in this role. Failure to do so would mean that you would not be able to continue in the operational role and your employment with the NCA will end. Barring any exceptional circumstances the NCA would not seek to find you an alternative role within the Agency. An officer who passes the OST will still be required to successfully pass their 12 month probation to ensure continued employment with the NCA.
First Aid
Successful applicants will work with the dedicated surveillance teams bringing with you a full range of previous surveillance experience in either law enforcement, military or other government agency roles. It is anticipated that the teams will be made up of officers from a wide range of ethnic and other backgrounds, to reflect the makeup of modern British society. The team may, on occasions, be tasked to respond to other Agency priorities in respect of all types of criminal activity; ranging from firearms supply, child sexual exploitation and the supply of Class A drugs. You will be part of a team who will have officers with a range of surveillance qualifications, with some being specialists in technical, rural and/or motorcyclist surveillance. You will be required to undertake tasks as directed by supervisors to support the work of the investigation command. These tasks may include non surveillance related tasks.
Duties And Responsibilities
Duties & Responsibilities - Overview
Flexible approach to work - It is a challenging role requiring a flexible approach to working long and varied hours, often at short notice, operating within Northern Ireland and elsewhere as necessary.
Travel - Occasional UK travel.
Evidence and Intelligence gathering - Gather evidence and intelligence in support of NCA and partner operations whilst deployed on surveillance operations.
Case Management - Manage case material in line with NCA policies and procedures in line with the code of ethics.
Maintain Continuous Professional Development (CPD) - Maintain CPD and national standards for surveillance, specialist technical, rural and/or motorcycle surveillance skills and advanced driving.
Officer Safety Training - It is an essential requirement for successful candidates to pass an Officer Training Course (OST). Applicants are urged to give consideration to whether this is achievable prior to applying. The OST combines cognitive input, armed and unarmed defence theory and practical techniques and, as such, requires a level of physical exertion due to the nature and repetition of the drills. The practical techniques include use of body weapons, movement and positioning strikes (armed/unarmed) blocks. restraint and control. We will expect officers attending the course to have a standard of physical fitness. Progressive full body warm-ups are conducted each day to minimise risk of injury to the officer. It is expected that the officer is capable of a ground descent and ascent, unaided and within a reasonable timeframe. This is important both individually and in team tactics. Candidates must pass the OST during the first six months of starting in this role. Failure to do so would mean that you would not be able to continue in the operational role and your employment with the NCA will end. Barring any exceptional circumstances the NCA would not seek to find you an alternative role within the Agency. An officer who passes the OST will still be required to successfully pass their 12 month probation to ensure continued employment with the NCA.
First Aid
- Officers will be required to complete First Aid training and regular refresher training.
Successful applicants will work with the dedicated surveillance teams bringing with you a full range of previous surveillance experience in either law enforcement, military or other government agency roles. It is anticipated that the teams will be made up of officers from a wide range of ethnic and other backgrounds, to reflect the makeup of modern British society. The team may, on occasions, be tasked to respond to other Agency priorities in respect of all types of criminal activity; ranging from firearms supply, child sexual exploitation and the supply of Class A drugs. You will be part of a team who will have officers with a range of surveillance qualifications, with some being specialists in technical, rural and/or motorcyclist surveillance. You will be required to undertake tasks as directed by supervisors to support the work of the investigation command. These tasks may include non surveillance related tasks.
Duties & Responsibilities - Overview
Flexible approach to work - It is a challenging role requiring a flexible approach to working long and varied hours, often at short notice, operating within Northern Ireland and elsewhere as necessary.
Travel - Occasional UK travel.
Evidence and Intelligence gathering - Gather evidence and intelligence in support of NCA and partner operations whilst deployed on surveillance operations.
Case Management - Manage case material in line with NCA policies and procedures in line with the code of ethics.
Maintain Continuous Professional Development (CPD) - Maintain CPD and national standards for surveillance, specialist technical, rural and/or motorcycle surveillance skills and advanced driving.
Officer Safety Training - It is an essential requirement for successful candidates to pass an Officer Training Course (OST). Applicants are urged to give consideration to whether this is achievable prior to applying. The OST combines cognitive input, armed and unarmed defence theory and practical techniques and, as such, requires a level of physical exertion due to the nature and repetition of the drills. The practical techniques include use of body weapons, movement and positioning strikes (armed/unarmed) blocks. restraint and control. We will expect officers attending the course to have a standard of physical fitness. Progressive full body warm-ups are conducted each day to minimise risk of injury to the officer. It is expected that the officer is capable of a ground descent and ascent, unaided and within a reasonable timeframe. This is important both individually and in team tactics. Candidates must pass the OST during the first six months of starting in this role. Failure to do so would mean that you would not be able to continue in the operational role and your employment with the NCA will end. Barring any exceptional circumstances the NCA would not seek to find you an alternative role within the Agency. An officer who passes the OST will still be required to successfully pass their 12 month probation to ensure continued employment with the NCA.
First Aid
Successful applicants will work with the dedicated surveillance teams bringing with you a full range of previous surveillance experience in either law enforcement, military or other government agency roles. It is anticipated that the teams will be made up of officers from a wide range of ethnic and other backgrounds, to reflect the makeup of modern British society. The team may, on occasions, be tasked to respond to other Agency priorities in respect of all types of criminal activity; ranging from firearms supply, child sexual exploitation and the supply of Class A drugs. You will be part of a team who will have officers with a range of surveillance qualifications, with some being specialists in technical, rural and/or motorcyclist surveillance. You will be required to undertake tasks as directed by supervisors to support the work of the investigation command. These tasks may include non surveillance related tasks.
Duties & Responsibilities - Overview
Flexible approach to work - It is a challenging role requiring a flexible approach to working long and varied hours, often at short notice, operating within Northern Ireland and elsewhere as necessary.
Travel - Occasional UK travel.
Evidence and Intelligence gathering - Gather evidence and intelligence in support of NCA and partner operations whilst deployed on surveillance operations.
Case Management - Manage case material in line with NCA policies and procedures in line with the code of ethics.
Maintain Continuous Professional Development (CPD) - Maintain CPD and national standards for surveillance, specialist technical, rural and/or motorcycle surveillance skills and advanced driving.
Officer Safety Training - It is an essential requirement for successful candidates to pass an Officer Training Course (OST). Applicants are urged to give consideration to whether this is achievable prior to applying. The OST combines cognitive input, armed and unarmed defence theory and practical techniques and, as such, requires a level of physical exertion due to the nature and repetition of the drills. The practical techniques include use of body weapons, movement and positioning strikes (armed/unarmed) blocks. restraint and control. We will expect officers attending the course to have a standard of physical fitness. Progressive full body warm-ups are conducted each day to minimise risk of injury to the officer. It is expected that the officer is capable of a ground descent and ascent, unaided and within a reasonable timeframe. This is important both individually and in team tactics. Candidates must pass the OST during the first six months of starting in this role. Failure to do so would mean that you would not be able to continue in the operational role and your employment with the NCA will end. Barring any exceptional circumstances the NCA would not seek to find you an alternative role within the Agency. An officer who passes the OST will still be required to successfully pass their 12 month probation to ensure continued employment with the NCA.
First Aid
- Officers will be required to complete First Aid training and regular refresher training.
Person specification
Skills, Knowledge And Experience
Collaboration and team working - You will liaise closely with Officers from other NCA Operational teams and specialist departments to enhance delivery of the objectives.
Communication - Good communication skills with the ability to listen, empathise, provide support and adapt language to meet the needs of different people and audiences.
Risk Management - Knowledge or experience of managing risk in a fast paced operational environment.
Working Under Pressure - Experience of working as a surveillance officer in a highly pressurised environment.
Decision Making - Experience of making individual decisions in testing operational scenarios.
Team Working - Experience of working as a productive and positive member of a task orientated team or number of teams in challenging law enforcement situations.
Qualifications
Candidates must hold the below qualifications upon on application to be eligible to apply
Police Advanced Driver
Current/Active PIP1 or recently lapsed within the last 3 years or equivalent recognised qualification/accreditation in investigating crime issued by a Government body (Guidance of equivalent can be found attached to the advert please read for further information)
Investigators who join the agency without PIP 1 accreditation will receive appropriate training and will be required to achieve a minimum of PIP 1 accreditation within 12 months of appointment which may include passing any exams deemed necessary to meet accreditation and powers designation
Q1 (Q100) Surveillance trained College of Policing (CoP) Surveillance Operative or UK law enforcement, military or Intelligence agency certified equivalent.
If the applicant has not successfully completed the CoP Q1 course they must complete a programme of upskilling to reach that level and/or attend a Q1 course at CoP (Ryton) within the first 12 months of employment. Failure to achieve this level will result in termination of employment as this is an essential requirement for the role.
Applicants who are Q1 trained must have deployed operationally or in a training environment on at least two occasions in a rolling six month period. This six month period must be within the past two years. Applicants who are not Q1 trained must have deployed operationally or in a training environment on at least two occasions in the past six months.
Any applications from candidates not meeting this eligibility criteria will not progress.
Behaviours
We'll assess you against these behaviours during the selection process:
Person specification
Skills, Knowledge And Experience
Collaboration and team working - You will liaise closely with Officers from other NCA Operational teams and specialist departments to enhance delivery of the objectives.
Communication - Good communication skills with the ability to listen, empathise, provide support and adapt language to meet the needs of different people and audiences.
Risk Management - Knowledge or experience of managing risk in a fast paced operational environment.
Working Under Pressure - Experience of working as a surveillance officer in a highly pressurised environment.
Decision Making - Experience of making individual decisions in testing operational scenarios.
Team Working - Experience of working as a productive and positive member of a task orientated team or number of teams in challenging law enforcement situations.
Qualifications
Candidates must hold the below qualifications upon on application to be eligible to apply
Police Advanced Driver
Current/Active PIP1 or recently lapsed within the last 3 years or equivalent recognised qualification/accreditation in investigating crime issued by a Government body (Guidance of equivalent can be found attached to the advert please read for further information)
Investigators who join the agency without PIP 1 accreditation will receive appropriate training and will be required to achieve a minimum of PIP 1 accreditation within 12 months of appointment which may include passing any exams deemed necessary to meet accreditation and powers designation
Q1 (Q100) Surveillance trained College of Policing (CoP) Surveillance Operative or UK law enforcement, military or Intelligence agency certified equivalent.
If the applicant has not successfully completed the CoP Q1 course they must complete a programme of upskilling to reach that level and/or attend a Q1 course at CoP (Ryton) within the first 12 months of employment. Failure to achieve this level will result in termination of employment as this is an essential requirement for the role.
Applicants who are Q1 trained must have deployed operationally or in a training environment on at least two occasions in a rolling six month period. This six month period must be within the past two years. Applicants who are not Q1 trained must have deployed operationally or in a training environment on at least two occasions in the past six months.
Any applications from candidates not meeting this eligibility criteria will not progress.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
We'll assess you against these technical skills during the selection process:
- Ability to demonstrate extensive experience of working as a Surveillance Operative in a highly pressurised environment. (lead criteria)
- Demonstrate evidence of having worked as a productive and positive member of a task orientated team or number of teams, in a challenging law enforcement, military or other equivalent operating environment and having delivered on the task.
- Demonstrate experience of making an individual decision in a testing operational scenario, which enhanced the outcome of the operation.
- Commitment to the improvement of culture in a team, and how you would measure success.
New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays.
If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).
Other Benefits Include
- Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements)
- Family friendly policies, notably above the statutory minimum
- Learning and Development opportunities
- Interest free loans and advances, including season tickets, childcare and rental deposits
- Housing schemes - Key Worker status
- Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway , Edenred and Blue Light Card schemes.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
Your Application Will Be Assessed Against The Following
Technical - this will be assessed by 250 word examples on:
- Ability to demonstrate extensive experience of working as a Surveillance Operative in a highly pressurised environment. (lead criteria)
- Demonstrate evidence of having worked as a productive and positive member of a task orientated team or number of teams, in a challenging law enforcement, military or other equivalent operating environment and having delivered on the task.
- Demonstrate experience of making an individual decision in a testing operational scenario, which enhanced the outcome of the operation.
- Commitment to the improvement of culture in a team, and how you would measure success.
Longlist
In the event of a high number of applications, we may operate a longlist. Applicants will need to meet the minimum pass mark for the lead criteria.
- Ability to demonstrate extensive experience of working as a Surveillance Operative in a highly pressurised environment. (lead criteria) .
Candidates who do not meet the minimum pass mark for the lead criteria will not progress to having their other criteria assessed. Applications must meet the minimum criteria to be progressed to the assessment stage.
You will receive an acknowledgement once your application is submitted.
We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.
Scores will be provided but further feedback will not be available at this stage.
For Guidance On The Application Process, Visit
NCA Applying and Onboarding
Assessment 1
The format of this assessment will be Interview which will be tested on the criteria listed in the Success Profiles at Assessment section.
Success Profiles at Assessment
Behaviours
Outcomes will be communicated via the NCA recruitment portal.
If successful but no role is immediately available, you may be placed on a reserve list for 12 months.
Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.
Role
You will receive an acknowledgement once your application is submitted.
We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.
Scores will be provided but further feedback will not be available at this stage.
For Guidance On The Application Process, Visit
NCA Applying and Onboarding
Assessment 1
The format of this assessment will be Interview which will be tested on the criteria listed in the Success Profiles at Assessment section.
Success Profiles at Assessment
Behaviours
- Communicating and Influencing
- Delivering at Pace
- Ability to demonstrate extensive experience of working as a Surveillance Operative in a highly pressurised environment. (lead criteria)
- Demonstrate evidence of having worked as a productive and positive member of a task orientated team or number of teams, in a challenging law enforcement, military or other equivalent operating environment and having delivered on the task.
- Demonstrate experience of making an individual decision in a testing operational scenario, which enhanced the outcome of the operation.
- Commitment to the improvement of culture in a team, and how you would measure success.
Outcomes will be communicated via the NCA recruitment portal.
If successful but no role is immediately available, you may be placed on a reserve list for 12 months.
Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.
Role
In the event of a tie at the assessment stage, available roles will be offered in merit order using the following order:
You will be subject to vetting and pre-employment checks before appointment.
Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records.
We encourage all candidates to visit the NCA Careers Page for more information.
Full advert details for this vacancy can found on the advert on the NCA Recruitment Portal. Please follow the link to apply at advertisers' site.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
Security
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
- Lead criteria (behaviours/technical/experience)
- If still tied, desirable criteria will be assessed (if advertised)
- If still tied, application sift scores will be used
You will be subject to vetting and pre-employment checks before appointment.
Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records.
We encourage all candidates to visit the NCA Careers Page for more information.
Full advert details for this vacancy can found on the advert on the NCA Recruitment Portal. Please follow the link to apply at advertisers' site.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.
Security
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
- Name : The Recruitment Team
- Email : central.recruitment@nca.gov.uk
- Telephone : central.recruitment@nca.gov.uk
- Email : central.recruitment@nca.gov.uk
If you believe your application has not been treated fairly, email: Central.Recruitment@nca.gov.uk (quoting the vacancy reference).
If unresolved, you may escalate your complaint to the Civil Service Commission.