System Lead

Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed.

Since 2003, our people-first and technology-led approach has helped organisations across the UK transform their estates into high-performance, sustainable environments. Through our integrated service model—spanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Care—we deliver compliance, quality, and operational excellence while reducing cost and carbon impact.

Our award-winning Concerto IWMS platform, together with mobile solutions from Mobiess and energy analytics from InMetriks, enables smart, data-led estate management at scale.

To lead the mobilisation, deployment and optimisation of CAFM solutions across designated Public Sector contracts, ensuring delivery to programme milestones, data integrity standards, and contractual performance outputs.

The role owns delivery execution within Public Sector accounts and works in alignment with the enterprise CAFM strategy

The role will also support IAC Public Sector pursuits in relation to CAFM optimisation/alignment

How will you be the change?

We believe every role is essential to providing that peace of mind for our customers - whatever part of the business you’re in. Because every role plays a part in driving us further. And everyone can be the change. That’s how deliver value for our customers, and building systems that lead the way

And as a System Lead with Bellrock, you’ll do it by…

Public Sector CAFM Programme Delivery

• Lead end to end CAFM mobilisation and stabilisation for Public Sector contracts.
• Own programme plans, milestones, risks and dependencies.
• Ensure data migration, configuration and go live readiness.
  
  

Contract Output Assurance

• Align CAFM configuration with output specifications.
• Validate KPIs and reporting structures.
• Ensure compliance and statutory regimes are embedded.
  
  

Stakeholder Leadership

• Act as senior CAFM lead for client governance meetings.
• Manage operational engagement across Hard & Soft FM teams (subcontractor integrations and alignment)
• Escalate strategic issues with solutions
  
  

Data & Asset Integrity

• Oversee asset verification integration into CAFM.

Assure taxonomy alignment with enterprise standards.

Ensure data quality at go-live.

Continuous Improvement

• Identify optimisation opportunities post mobilisation.
• Drive reporting enhancements and automation.
  
  

What does it take?

If you’re ready to be the energy that helps us build our business, share our success, and really own it as a System Lead, you’ll need…

• Leadership Experience: Proven track record of leading CAFM teams or matrix management of CAFM related activity in a large organisation
• Technical Proficiency: Strong understanding of CAFM systems, asset data classifications, taxonomies, and industry trends. Familiarity with reporting tools
• Client-Facing Skills: Demonstrated ability to lead client engagements, implement software solutions, and manage customer expectations effectively.
• Commercial Mindset: Experience in financial control measures within an FM environment, with the ability to identify and secure opportunities for additional client services.
• Process Knowledge: In-depth understanding of work order processes, schedules of rates, and the ability to design and deliver KPI reports.

Training Expertise: Experience in designing and delivering training programmes for new technology users.

Change Management: Experience in introducing and managing change protocols for workflows and data management.

Strategic Vision: Ability to develop standardisation models that allow for customisation to meet specific client requirements

Educational Background: A degree in Facilities Management, Information Technology, Business Administration, or a related field is preferred.

Industry Knowledge: Up to date with the latest developments in CAFM technologies and FM service delivery models.

Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the Yorkshire and working three days a week with the team and the rest of the week can be worked from home.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)

Salary exchange pension scheme

Life cover

Paid sick leave

Health Assured employee assistance and wellness program

Enhanced maternity, paternity and adoption leave

Salary sacrifice schemes: Cycle to work

Holiday purchase scheme of additional 5 days per year

Offers and discount scheme designed to save money on everyday shopping and essentials

Healthcare Cashplan

MotorSave Scheme

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Helping you to shine

We’ve always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.

So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

This is an exciting role that offers the opportunity to truly shape how excellent customer experiences are delivered through our existing products and technology. The successful candidate will be instrumental in driving innovation and efficiency within Bellrock's FM services, supporting commercial success, and contributing to the company's growth and success.

Ready to start shining?

Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Bellrock, we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You.

Apply today.