Systems Engineer - Grade B2
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (59.0%).
Occupation Type
IT business analysts, architects and systems designers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£54,900
(£28.15 per hour)
Occupation rate applies
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Description
Hello,
Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK.
We’re looking for a self-driven and proactive Systems Engineer (Level 2–3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You’ll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs.
Please note, that we are eager to get to know you even if you don’t fully “tick all the boxes” on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team
Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota.
Contract Term: Permanent
The Role
Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems.
O
Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK.
We’re looking for a self-driven and proactive Systems Engineer (Level 2–3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You’ll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs.
Please note, that we are eager to get to know you even if you don’t fully “tick all the boxes” on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team
Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota.
Contract Term: Permanent
The Role
Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems.
O
bjectives of the role
Support and improve operational IT systems, implement new and decommission old solutions
Personal competencies
Support and improve operational IT systems, implement new and decommission old solutions
- Provide 2nd - 3rd Line support for IT systems, infrastructure and Cloud technologies
- Help design new solutions, based on operational requirements
- knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests.
- Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation
- Documentation, creation, update and keeping to date.
- Assist in the migration from, consolidation of and/or decommission of legacy systems
Personal competencies
- At least 3-5 years IT Systems Team / 3rd Line Infrastructure Support experience
- SC clearance / SC clearance capable is a big advantage.
- Windows Server 2016+, configuration, administration and support
- Hardware support, including racking / (un)racking
- Microsoft Azure Services
- Conditional access knowledge is desirable
- Other cloud platforms are desirable
- Windows Domain Services – AD Services, DHCP, DNS, Sites & Services
- Experience with VMware and some Hyper-V
- Other Hypervisors are desirable
- Experience with MECM is desirable
- Experience with Tanium is desirable
- Experience with Anti-Malware solutions, e.g. Falcon CS
- System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle