Systems Tester
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Powered by Water, Driven by Purpose
A leading water and wastewater retailer, Pennon Water Services (trading as Source for Business), supports over 150,000 businesses accounts across the UK. With a commitment to helping our customers lower their water use and save money, our team provide expert advice on water efficiency, leakage, and contingency.
We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.
Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.
Ready to make a splash? Join our team today.
Systems Tester
About Us
At Pennon Water Services (PWS), we are committed to delivering high-quality, reliable water services to our customers. As we continue to enhance and modernise our systems, we are looking for a detail-driven Systems Tester to join our IT team and play a key role in ensuring system quality and performance.
The Role
As a Systems Tester, you will be responsible for ensuring that our new billing system and associated integrations are thoroughly tested before release. You will work closely with developers, third-party vendors, and business stakeholders to help deliver stable and reliable systems.
Reporting to the IT Systems Manager, you will take a structured, methodical approach to testing, maintaining high standards throughout the project lifecycle.
Key Responsibilities
Support end-to-end testing across billing, CRM, and integrated systems
Analyse requirements, process flows, and user stories to identify test conditions and acceptance criteria
Design, create, and maintain test plans, test cases, and test sets using Jira/Xray
Execute test cases with clear and accurate documentation
Log, track, and manage defects through to resolution
Support test data preparation and test environment coordination
Collaborate with stakeholders to support User Acceptance Testing (UAT)
About You
Proven experience in a systems testing or QA role
Hands-on experience with Jira, Xray, or similar test management tools
Strong understanding of software testing principles and defect lifecycle
Experience in writing test plans, scripts, and documentation
Ability to interpret user stories, business requirements, and acceptance criteria
Strong communication, organisational, and time management skills
Excellent analytical and problem-solving abilities
Desirable
Knowledge of billing systems (configuration, design, or administration)
Experience within the water industry
Familiarity with test automation tools
Experience supporting UAT with business stakeholders
Detail-oriented and structured in your approach
Proactive, inquisitive, and solutions-focused
Highly organised with strong planning and prioritisation skills
Able to work independently as well as collaboratively
Resilient, adaptable, and flexible
Full UK driving licence and willingness to travel when required
Requirements
Minimum of 5 GCSEs (or equivalent), including Maths, English, and Science
Degree-level education or equivalent experience
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including:
Ready to make a difference? Join us as our Systems Tester and help create a workplace where people thrive.
We believe in rewarding our people for their hard work and dedication. As our Systems Tester, you'll enjoy:
Competitive Salary – Based on experience and skills
Annual Bonus Scheme – Recognising company performance
Pension Scheme – Helping you plan for your future
Flexible Working Options – We value work-life balance and offer flexible hours and hybrid working where possible
Healthcare Benefits – Access to employee assistance programs
Employee Discounts – On various products and services
Annual Leave – Take time to recharge with our holiday entitlement
Apply Now
If you are passionate about delivering high-quality systems and want to make a meaningful impact at Pennon Water Services, we would welcome your application.
Closing Date: 11th June 2026
We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.
