Team Lead, DevOps Engineering (Unite Desktop)
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Occupation Type
Skilled metal, electrical and electronic trades supervisors
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Department: Tech Operations
Location: United Kingdom
Compensation: £60,000 - £70,000 / year
*ALL CANDIDATES MUST BE LOCATED IN THE UNITED KINGDOM*
About Intermedia
Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?
About the Role:
Unite Desktop develops and operates Intermedia’s primary customer-facing UCaaS application (web + Electron desktop). This is a high-impact production environment with global users and strict reliability expectations.
We are looking for a deeply hands-on Senior DevOps Engineer (Team Lead) who will take full technical ownership of CI/CD and infrastructure for the Unite Desktop domain. This role combines senior-level engineering execution (90%) with technical leadership (10%), including guiding one DevOps engineer and driving infrastructure direction for the team.
This is not a maintenance role. This is a modernization and ownership role.
What you will be doing:
Infrastructure & CI/CD Architecture· Redesign and modernize existing CI/CD pipelines for scalability, speed, and resilience
· Eliminate manual steps and reduce operational risk through automation
· Own Azure-based infrastructure lifecycle (design, improvements, hardening)
· Improve deployment patterns, rollback strategies, and release orchestration
· Implement infrastructure best practices and enforce consistency
Reliability & Incident Leadership· Lead infrastructure-related incident response and technical recovery efforts
· Conduct root cause analysis and drive systemic improvements
· Improve monitoring, alerting, and observability strategy
· Proactively reduce operational toil and failure domains
Technical Leadership· Provide technical mentorship and direction to one DevOps engineer
· Coordinate DevOps priorities and ensure delivery alignment
· Act as the senior infrastructure partner to DEV and QA teams
· Influence engineering teams toward better build, release, and operational practices
What you will bring to the role:
· 5+ years in DevOps / Infrastructure Engineering
· Proven experience modernizing and scaling CI/CD pipelines
· Strong hands-on experience with Azure DevOps or similar CI systems
· Deep understanding of deployment patterns and release engineering
· Strong Linux and Windows systems knowledge
· Experience operating production workloads in Azure or other cloud environments
· Strong scripting and automation capability (PowerShell, Bash, Python, etc.)
· Experience with configuration management (Ansible preferred)
· Solid networking fundamentals (DNS, TCP/IP, HTTP/S)
· Demonstrated ownership of production systems
· Experience leading technical initiatives and mentoring engineers
· Strong production incident troubleshooting skills
Bonus Skills:
· Infrastructure as Code (Terraform or equivalent)
· Experience reducing deployment cycle time and failure rate
· Experience with distributed systems or high-availability architectures
· Experience troubleshooting complex web application errors
Our Stack
· Eliminate manual steps and reduce operational risk through automation
· Own Azure-based infrastructure lifecycle (design, improvements, hardening)
· Improve deployment patterns, rollback strategies, and release orchestration
· Implement infrastructure best practices and enforce consistency
Reliability & Incident Leadership· Lead infrastructure-related incident response and technical recovery efforts
· Conduct root cause analysis and drive systemic improvements
· Improve monitoring, alerting, and observability strategy
· Proactively reduce operational toil and failure domains
Technical Leadership· Provide technical mentorship and direction to one DevOps engineer
· Coordinate DevOps priorities and ensure delivery alignment
· Act as the senior infrastructure partner to DEV and QA teams
· Influence engineering teams toward better build, release, and operational practices
What you will bring to the role:
· 5+ years in DevOps / Infrastructure Engineering
· Proven experience modernizing and scaling CI/CD pipelines
· Strong hands-on experience with Azure DevOps or similar CI systems
· Deep understanding of deployment patterns and release engineering
· Strong Linux and Windows systems knowledge
· Experience operating production workloads in Azure or other cloud environments
· Strong scripting and automation capability (PowerShell, Bash, Python, etc.)
· Experience with configuration management (Ansible preferred)
· Solid networking fundamentals (DNS, TCP/IP, HTTP/S)
· Demonstrated ownership of production systems
· Experience leading technical initiatives and mentoring engineers
· Strong production incident troubleshooting skills
Bonus Skills:
· Infrastructure as Code (Terraform or equivalent)
· Experience reducing deployment cycle time and failure rate
· Experience with distributed systems or high-availability architectures
· Experience troubleshooting complex web application errors
Our Stack
· Azure Cloud
· Azure DevOps / GitHub Actions (YAML pipelines)
· Octopus Deploy
· Windows & Linux environments
· Cloudflare
· Azure Log Analytics
· Docker / Kubernetes
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
· Azure DevOps / GitHub Actions (YAML pipelines)
· Octopus Deploy
· Windows & Linux environments
· Cloudflare
· Azure Log Analytics
· Docker / Kubernetes
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.