Team Leader

Are you an existing leader with CityCare?

Do you have the skills and attributes to work in a fast-paced dynamic environment?

The Team Leader role at our Urgent Treatment Centre may be the opportunity and challenge you are seeking.

The UTC is a high performing service. As the post holder you will have day to day responsibility for the operational management of the service under the supervision of the Head of Service.

The post holder will be responsible for ensuring the operational effectiveness and adherence to quality standards and key performance indicators for all external contracts/ internal service level agreements as well as marketing and ongoing development of the service.

Main duties of the job

This is a varied role, working within and leading a busy high performing service, delivering unscheduled care to patients of all ages presenting to the service with undifferentiated conditions.

Person specification

Qualifications

Essential

• Degree or equivalent level of training or experience in Health and Social Care

Desirable

• Post graduate education/ MBA
• ECDL or equivalent level of IT training and / or experience

Experience

Essential

• Experience of working in a health or social care setting
• Experience of engaging peers and managers i.e., through strong communication and negotiation skills

Desirable

• Practical experience of project management

Knowledge and skills

Essential

• Ability to communicate in a variety of ways with a variety of different audiences, including verbal, written and presentation skills., adapting communication styles to suit
• Effective interpersonal skills and the ability to build and maintain effective working relationships with a variety of different audiences
• Knowledge and understanding of information governance and management of citizen data
• Ability to collate information, progress actions and undertake performance monitoring and reporting as required

About the employer

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on ncp.recruitment@nhs.net . CityCare is committed to the protection of vulnerable adults and children.