Team Manager - Fashion, Home & Beauty - Manchester Area
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (35.0%).
Occupation Type
Plant and machine operatives not elsewhere classified.
Occupation Code Skill LevelIneligible
Sponsorship EligibilityIneligible for Sponsorship
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Description
All the details
As a Team Manager in Fashion, Home & Beauty, you’ll lead by example, driving performance, and helping reshape M&S for the next generation of customers.
You’ll be on the shop floor, inspiring your team to deliver standout style, sharp service, and commercial results, even on the busiest days. This is a role for people who move fast and continually raise the bar to deliver five-star service.
Purpose
As a Team Manager in Fashion, Home & Beauty, you’ll lead by example, driving performance, and helping reshape M&S for the next generation of customers.
You’ll be on the shop floor, inspiring your team to deliver standout style, sharp service, and commercial results, even on the busiest days. This is a role for people who move fast and continually raise the bar to deliver five-star service.
- Own your department from layout and product to service and performance. You’ll make bold decisions to drive sales and service.
- Coach and develop your team. You’ll set the pace, build capability, and create a high-performance culture that’s focused, fast, and collaborative.
- Use commercial insights to lead with confidence – understanding the numbers, trends, and opportunities that will make your department thrive.
- Flexibility is vital, and you’ll be agile in your approach. This is a transformation environment – things move fast and we need leaders who move faster.
Purpose
- Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability
- Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI’s
- Supports the delivery and embedding of the business transformation plan and change initiatives for their area
- Delivers great standards and service by setting clear expectations with store colleagues
- Create the right culture, role modelling new digital ways of working and leadership behaviours
- Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well
- Ability to lead a team to deliver excellent customer service and KPI’s across the store
Key Leadership Capabilities
- Successfully embeds change for lasting commercial impact and results
- Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting
- Takes ownership and accountability for the success of their team
- Spends time coaching colleagues to accelerate performance and personal growth
- Recognises high performance and supports poor performers to improve
- Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are
- Uses customer feedback and market trends to guide teams work
- Helps teams understand information and business messages by actively seeking out opinions and asking questions
- Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues
- Seeks the best solution for M&S by proactively collaborating with colleagues from across the business
- Customers
- Colleagues
- Store Leadership
- Regional Leadership
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.