Team Manager - Givenchy - Harrods
UK Visa Sponsorship Analytics
Analytics are greyed out due to low classification confidence (31.0%).
Occupation TypeManagers in storage and warehousing
Occupation Code Skill LevelMedium Skilled
Sponsorship EligibilityIneligible for Sponsorship
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Description
Team Managers are leaders on the floor and multipliers of culture.
They bring the Maison to life through their teams, their presence, and
the quality of the client relationships they help build every day.
They succeed by leading through example, developing people, and
ensuring that standards, behaviours, and client experience are
consistently lived, not enforced.
ROLE PURPOSE
To lead and develop a store team with ownership and pride, delivering
an elevated client experience and contributing to sustainable store
performance.
Reporting to the Store Director (Flagship) or Store Manager, the Team
Manager plays a critical role in translating vision into daily reality on the
selling floor.
What You Own
YOUR TEAM
KEY RESPONSIBILITIES
LEADERSHIP & DEVELOPMENT
They bring the Maison to life through their teams, their presence, and
the quality of the client relationships they help build every day.
They succeed by leading through example, developing people, and
ensuring that standards, behaviours, and client experience are
consistently lived, not enforced.
ROLE PURPOSE
To lead and develop a store team with ownership and pride, delivering
an elevated client experience and contributing to sustainable store
performance.
Reporting to the Store Director (Flagship) or Store Manager, the Team
Manager plays a critical role in translating vision into daily reality on the
selling floor.
What You Own
YOUR TEAM
- The engagement, development, and performance of your team
- Creating an environment of trust, accountability, and pride
- Coaching individuals to grow in confidence, capability, and ownership
- The quality and consistency of the client experience delivered by your team
- Supporting the development of long-term, trust-based client relationships
- Championing clienteling as a shared responsibility
- Living and protecting the Maison’s values, behaviours, and ways of working
- Acting as a role model in professionalism, service, and attitude
KEY RESPONSIBILITIES
LEADERSHIP & DEVELOPMENT
- Lead by example on the floor, setting the tone through behaviour and
- Coach, support, and develop team members through regular feedback
- Translate store priorities into clear daily focus for the team
OWNERSHIP & ACCOUNTABILITY
CORE COMPETENCIES
- Take responsibility for team performance, behaviours, and standards
- Give clear, honest feedback with positive intent
- Address issues early, constructively, and fairly
- Drive sustainable commercial performance
- Ensure brand standards are understood, lived, and protected
- Balance execution excellence with human, values-led leadership
- Champion storytelling, emotion, and service excellence
- Support the team in building meaningful, long-term client relationships
- Ensure consistency of service quality at all client touchpoints
- Lead with presence, calm authority, and emotional
- Build trust through fairness, consistency, and reliability
- Encourage ownership while providing clarity and support
- A motivated, confident, and accountable team
- Consistent delivery of an elevated client experience
- Strong individual and collective performance
- Clients who return because of relationships and trust
CORE COMPETENCIES
- Strong experience in retail
- Experience leading and developing teams
- Strong coaching and communication skills
- Ability to create engaged, inclusive team environments
- Strong selling and clienteling capabilities
- Ability to build trust-based, long-term client relationships
- Confident in delivering luxury service standards
- Understanding of sales KPIs and individual performance drivers
- Ability to translate targets into daily team actions
- Results-oriented with attention to detail