Team Underwriting Manager
UK Visa Sponsorship Analytics
Occupation Type
Financial accounts managers
Occupation Code Skill LevelHigher Skilled
Sponsorship Salary Threshold
£44,700
(£22.92 per hour)
Occupation rate applies
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Description
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Gloucester
Job Ref: 204609
About The Role
Ecclesiastical Insurance, who are proudly part of Benefact Group are looking for a Team Underwriting Manager to join our Gloucester office.
We’re looking for an experienced, people‑centred underwriting leader to guide our award‑winning Household Underwriting Team. As a Team Underwriting Manager, you’ll combine operational leadership with portfolio ownership to deliver exceptional customer outcomes while maintaining strong underwriting discipline across Ecclesiastical Insurance and our managed company accounts.
If you enjoy leading high‑performing teams, shaping underwriting strategy and influencing customer experience, this could be the ideal next step.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.
What You'll Be Doing
Lead & Develop the Team
- Manage and develop a team of 10–12 team members.
- Build capability through coaching, mentoring and performance support.
- Foster a collaborative, customer‑focused culture.
- Ensure customers receive market‑leading service across all accounts.
- Oversee service delivery for Methodist Insurance and Baptist Insurance.
- Champion quality, consistency and continuous improvement.
- Monitor and manage key metrics including loss ratios, rate adequacy and peril trends.
- Support pricing and product decisions.
- Ensure underwriting appetite and quality standards are consistently applied.
- Maintain high levels of underwriting governance, compliance and file quality.
- Work closely with internal stakeholders to ensure regulatory requirements are met.
- Identify and implement process enhancements to improve efficiency and customer experience.
- A proven track record of leading teams in an operational, customer‑focused environment.
- Strong coaching, communication and relationship‑building skills.
- Good knowledge of pricing principles, underwriting appetite and regulatory considerations.
- Confidence using MI/BI tools such as Excel or Power BI.
- ACII (or working towards) is an advantage.
- Experience in Household or Personal Lines underwriting is ideal, but not essential.
- A passion for delivering excellent customer service.
- A balanced approach to people leadership, performance management and technical quality.
- A collaborative mindset and commitment to continuous improvement.
- A competitive salary - let's discuss it
- Hybrid working
- Group Personal Pension - up to 12% employer contribution
- Generous annual bonus scheme: on-target bonus between 7.5% and 30%
"Our Household Underwriting Team is a highly successful and passionate group within Ecclesiastical Insurance. They are true market leaders, with accolades including Which? Best Buy for Home Insurance and more than 20 consecutive Fairer Finance Gold Ribbon awards.
This role provides a fantastic opportunity to take ownership of our Home Insurance proposition, offering meaningful exposure to people management, underwriting, pricing and proposition development."
About Us
Ecclesiastical Insurance offer insurance with award-winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK.
As a business, we’ve been trusted to protect some of the UK’s best-loved and most iconic buildings for over a century, and we’re not standing still. We’re a forward thinking, energetic organisation entering new markets, with an ambition to double our size, because when we grow, we give back more.
Benefact Group
is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.
- Directory of Social Change’s UK Guides to Company Giving 2017-26